Broadvoice Data Breach Lawsuit

On September 11, 2025, Broadvoice announced a data breach after a phishing attack led to the exposure of sensitive employee information. Although no misuse of personal data has been reported yet, those affected may be eligible for compensation. This article explains what happened, what information was exposed, and the steps you can take to protect yourself.

Broadvoice’s Data Breach Investigation

Broadvoice recently discovered a phishing incident that compromised employee data. The breach occurred when an employee inadvertently provided sensitive information, including 2024 IRS Form W-2s, in response to a fraudulent email. These forms contained personal information such as Social Security numbers, residential addresses, and wage details, which can be exploited if misused by malicious actors.

The breach was discovered on the same day it occurred—September 11, 2025—at approximately 11:15 AM Pacific Time. Upon discovering the attack, Broadvoice immediately contained the threat and initiated an investigation. They promptly notified all affected employees whose data was compromised in the incident.

Although there is no evidence that the exposed data has been misused, Broadvoice has offered identity theft protection services and is actively working to prevent future occurrences. The company is also collaborating with the IRS to address any potential issues stemming from the breach.

When Did This Breach Occur?

The phishing incident occurred on September 11, 2025, when a fraudulent email impersonated a trusted source, prompting an employee to share sensitive information. The breach was detected and contained on the same day.

What Information Was Breached?

The following personal information was potentially exposed as a result of the breach:

• Full legal name
• Residential address
• Social Security number
• Wage or income information (from 2024 IRS Form W-2)

This information is highly sensitive and could be used for identity theft or other fraudulent activities if it falls into the wrong hands. Due to the nature of the data, there is an increased risk that it could be misused, though no evidence of misuse has been found at this time.

What You Can Do

If you were affected by the breach, there are several actions you can take to protect yourself:

1. Place a Fraud Alert or Security Freeze: Consider placing a fraud alert on your credit file with the three major credit bureaus (Equifax, Experian, and TransUnion) or a security freeze, which prevents new credit from being opened in your name.
2. Obtain an IRS Identity Protection PIN: Secure your tax filings by applying for an IRS Identity Protection PIN (IP PIN).
3. Enroll in Credit Monitoring Services: Broadvoice is offering 36 months of free credit monitoring and identity theft protection services. These services include credit monitoring, fraud consultation, and identity theft restoration if needed.
4. Monitor Your Financial Accounts: Regularly review your bank statements and credit reports for any suspicious activity.

File a Data Breach Lawsuit Against Broadvoice