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Jones Lang LaSalle Americas Data Breach Lawsuit

In August 2025, Jones Lang LaSalle was impacted by a data breach stemming from a vulnerability in Salesloft’s Drift software integrated with Salesforce. The breach exposed personal data, including Social Security numbers, for certain individuals. JLL is offering free credit monitoring and has taken steps to secure its systems. Affected individuals may be entitled to compensation through a class action lawsuit. Contact Class Action U for a free consultation to learn more about your rights.

Jones Lang LaSalle Americas
Date of Breach: August 2025
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Who was affected:

Clients of Jones Lang LaSalle Americas

Impacted Data:

Names

Contact Information (email, postal address, phone number)

Social Security numbers

Dates of birth

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Jones Lang LaSalle Americas, Inc. (JLL) has reported a data breach stemming from a third-party software vendor, Salesloft, which affected their Salesforce platform. Personal information, including Social Security numbers, was exposed due to the vulnerability in Salesloft’s Drift product. Here’s what you need to know.

Jones Lang LaSalle’s Data Breach Investigation

In August 2025, Jones Lang LaSalle Americas, Inc. (JLL) was informed of a cybersecurity incident involving a third-party vendor, Salesloft. The issue stemmed from Salesloft’s Drift product, which JLL uses in conjunction with their Salesforce customer management platform to support certain operations. The breach resulted from an unauthorized party gaining access to data from the Salesforce environment, which was impacted by the Salesloft Drift vulnerability.

Upon discovering the breach, JLL launched an immediate investigation and engaged third-party cybersecurity experts to assess the situation and determine the extent of the impact. They took prompt action by disabling the Salesloft Drift software and revoking the unauthorized party’s access to prevent further compromise. While the company continues to monitor for suspicious activity related to this issue, no evidence currently suggests that the affected data has been misused.

JLL’s proactive steps were taken to safeguard the affected data and limit any further exposure. However, they are now notifying impacted individuals to alert them of the situation and provide guidance on how to protect their personal information.

When Did This Breach Occur?

The breach occurred in August 2025, when an unauthorized party exploited a vulnerability in Salesloft’s Drift product, which was integrated into JLL’s Salesforce platform.

What Information Was Breached?

The breach may have exposed the following personal information for affected individuals:

  • Names

  • Contact Information (email, postal address, phone number)

  • Social Security numbers

  • Dates of birth

Please note, not all of these data elements were affected for every individual.

What You Can Do

If you were impacted by this breach, there are several steps you can take to protect your personal information:

  1. Review Your Accounts: Regularly monitor your account statements and credit reports for any unusual or suspicious activity.

  2. Get Your Free Credit Report: Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting agencies.

  3. Use the Free Credit Monitoring Service: JLL is offering two years of complimentary credit monitoring and identity protection services through Experian. Make sure to register and take full advantage of these resources to safeguard your credit.

  4. Stay Vigilant for Identity Theft: Be cautious of any unsolicited emails, phone calls, or requests for additional personal information that could be an attempt to exploit your data.

File a Data Breach Lawsuit Against Jones Lang LaSalle

If you were notified of the data breach at Jones Lang LaSalle or believe your information may have been affected, you may be eligible for compensation. By joining a class action lawsuit, you can hold JLL accountable for the breach and receive the compensation you deserve.

Contact Class Action U today for a free consultation to determine if you have a case. Our legal partners can help you navigate the process and ensure that your rights are protected. Don’t let this breach go unchallenged—take action now to secure your future.

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Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.