UPDATED:    January 31, 2025

Ally Bank Data Breach Lawsuit

Data Breach Summary

Ally Bank

Who Was Affected
Customers of Ally Bank
Impacted Data
Full Name, date of birth, birth certificate, last four digits of credit card and bank account numbers, email addresses, phone numbers, account balances, and transaction history.
Date of Breach
December 31, 2024
Have you been affected by Ally Bank's data breach?

Ally Bank is alerting individuals about a data security incident that may have exposed sensitive personal information. The company has reported the incident to law enforcement and regulatory authorities, including the Massachusetts Attorney General.

Although there is no confirmed evidence of misuse, Ally Bank is notifying affected individuals and implementing measures to mitigate potential risks. Those impacted are advised to stay alert for any suspicious activity related to their personal information. Recommended precautions include monitoring financial statements, updating passwords, and remaining vigilant against phishing attempts. For guidance on safeguarding your information after this incident, explore this resource on how to respond effectively to a data breach and minimize potential harm.

Details of the Ally Bank Data Breach

Ally Bank is notifying certain customers of a data exposure incident caused by a vendor system error that temporarily linked credit card accounts to the wrong online profiles. The bank has taken immediate steps to correct the issue and ensure account security.

On December 31, 2024, Ally discovered that some customers’ credit card accounts were inadvertently accessible to other users due to a technical error. As a result, an unauthorized payment was scheduled on at least one affected account without the customer’s consent. While no full account numbers or Social Security numbers were exposed, Ally acknowledges the potential risk and is taking action to protect affected customers.

Ally has since removed all incorrect account links, canceled or refunded unauthorized payments, and issued new account numbers for impacted customers. Additionally, the bank is replacing affected credit cards and offering refunds for any non-sufficient funds (NSF) fees incurred due to the incident.

Customers should expect their new cards to arrive within seven days and are advised to destroy any old cards.

What Information Was Involved?

The breached data may include personal information such as:

  • Names
  • Addresses
  • Dates of birth
  • Social Security numbers
  • Last four digits of credit card and bank account numbers,
  • Email addresses
  • Phone numbers
  • Account balances
  • Transaction history

How to Know if You Were Affected

If you received a data breach notification from Ally Bank, your personal information may have been compromised. While most victims are officially informed via a ‘‘notice of data breach” in the mail, the consequences—such as fraudulent transactions and identity theft—can begin long before you receive the notice.

Steps to Take If You Were Affected by the Ally Bank Data Breach

Stay Alert for Phishing Scams

Scammers may try to take advantage of the data breach by posing as Ally Bank. Be wary of unexpected emails, texts, or phone calls requesting personal information. When in doubt, verify any communication directly with the company through official channels.

Monitor Your Credit and Financial Accounts

Keep a close eye on your bank statements, credit card activity, and credit reports for any unauthorized transactions. Set up account alerts to catch suspicious activity early. Take advantage of free credit reports and review them carefully for unfamiliar accounts or discrepancies.

Consider Freezing Your Credit

For added protection, request a credit freeze from all three major credit bureaus. This prevents anyone from opening new accounts in your name while still allowing you to use your existing credit. If you need to apply for credit, you can temporarily lift the freeze when necessary.

Class Action U, in partnership with KO Lawyers, is supporting individuals impacted by the Ally Bank data breach. If your information was exposed in this breach, you may be eligible to join a class action lawsuit.

How Ally Bank Class Action Lawsuits Help Victims Seek Compensation

Class action lawsuits allow individuals affected by large-scale data breaches like the Ally Bank incident, to come together and pursue compensation collectively. These lawsuits can provide a more efficient and cost-effective way to hold companies accountable for failing to protect personal information. Learn how joining a class action lawsuit can potentially help you to seek compensation for:

  • Loss of privacy
  • Time spent addressing the breach
  • Out-of-pocket costs
  • Emotional distress

A successful case could also compel Ally Bank, to improve its security measures and prevent future breaches. Reach out to Class Action U today to determine your eligibility for a data breach class action lawsuit and the compensation that may be available to you.

Related Posts