UPDATED:    February 18, 2025

Included Health Data Breach Lawsuit

Data Breach Summary

Included Health

Who Was Affected
Patients and employees of Included Health
Impacted Data
Names, email addresses, telephone numbers, dates of birth, driver’s license numbers, medical diagnoses, and health insurance information
Date of Breach
Not specified
Have you been affected by Included Health's data breach?

San Francisco-based healthcare technology company Included Health has disclosed a data breach that may have compromised sensitive consumer information. The breach was publicly acknowledged on February 13, 2024, when the company filed a notice with the Attorney General of Massachusetts. However, details surrounding the breach remain limited, with further information expected to emerge.

While the breach has been acknowledged, uncertainty remains regarding the exact cause of the data exposure. Given the company’s role in managing healthcare navigation and virtual care services, questions persist about whether the breach was a direct attack on Included Health’s systems or a third-party breach involving one of its partners.

Impacted individuals are urged to remain vigilant by monitoring financial statements, updating passwords, and staying alert to phishing attempts. For more information, visit our guide on how to protect your information after a data breach and minimize potential harm.

Information Potentially Compromised

The compromised data  may include first and last names along with personal details such as email addresses, telephone numbers, dates of birth, driver’s license numbers, medical diagnoses, and health insurance information.

How to Know if You Were Affected

If you received a data breach notification from Included Health, your personal information may have been compromised. While most victims are officially notified through a “Notice of Data Breach” in the mail, the consequences—such as fraudulent transactions and identity theft—can begin long before the notice arrives.

Steps to Take If You Were Affected by Included Health Data Breach

Stay Alert for Phishing Scams
Scammers may exploit the data breach by posing as Included Health. Be cautious of unexpected emails, texts, or calls requesting personal information. When in doubt, verify communications directly with the company through official channels.

Monitor Your Credit and Financial Accounts
Regularly check your bank statements, credit card activity, and credit reports for unauthorized transactions. Set up account alerts to detect suspicious activity early. Take advantage of free credit reports and review them carefully for unfamiliar accounts or discrepancies.

Consider Freezing Your Credit
For added security, request a credit freeze from all three major credit bureaus. This prevents new accounts from being opened in your name while still allowing you to use existing credit. You can temporarily lift the freeze when necessary if applying for credit.

Class Action U, in partnership with KO Lawyers, is assisting individuals impacted by the Included Health data breach. If your information was exposed, you may be eligible to join a class action lawsuit.

How Included Health Class Action Lawsuits Help Victims Seek Compensation

Class action lawsuits enable individuals affected by large-scale data breaches, like the Included Health incident, to pursue compensation collectively. This approach offers a more efficient and cost-effective way to hold companies accountable for failing to protect personal information.

By joining a class action lawsuit, you may seek compensation for:

  • Loss of privacy
  • Time spent addressing the breach
  • Out-of-pocket expenses
  • Emotional distress

A successful lawsuit could also compel Included Health to strengthen its security measures and prevent future breaches. Contact Class Action U today to determine your eligibility for a data breach class action lawsuit and explore the compensation that may be available to you.

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