UPDATED:    February 03, 2025

Lucent Health Solutions Data Breach Lawsuit

Data Breach Summary

Lucent Health Solutions

Who Was Affected
Patients of Lucent Health Solutions
Impacted Data
Names, dates of birth, phone numbers and addresses, financial account details, medical and health insurance information, social security numbers and driver’s license numbers.
Date of Breach
October 2, 2023
Have you been affected by Lucent Health Solutions's data breach?

Lucent Health Solutions, LLC has reported a data breach impacting individuals. The breach was officially disclosed in a filing with the California Attorney General’s office.

Although there is no confirmed evidence of misuse, Lucent Health Solutions is notifying affected individuals and implementing measures to mitigate potential risks. Those impacted are advised to stay alert for any suspicious activity related to their personal information. Recommended precautions include monitoring financial statements, updating passwords, and remaining vigilant against phishing attempts. For guidance on safeguarding your information after this incident, explore this resource on how to respond effectively to a data breach and minimize potential harm.

Details of the Lucent Health Solutions Data Breach

Lucent Health Solutions, LLC has disclosed a cybersecurity incident involving unauthorized access to an employee’s email account. The breach, which stemmed from a phishing email opened on October 2, 2023, may have exposed personal information, though the company states there is no evidence of data being downloaded or viewed.

According to Lucent Health, the phishing email came from a trusted broker, tricking a company manager into opening it. Within 90 minutes of detecting suspicious activity, Lucent Health’s IT team revoked access to the compromised email account. The company launched an immediate forensic investigation with the help of external cybersecurity experts. Findings indicate that while an unauthorized individual briefly accessed the account and conducted specific keyword searches, no data was exfiltrated or electronically transferred.

Lucent Health emphasized that it is taking proactive steps to strengthen security measures and prevent future incidents. “Out of an abundance of caution, we wanted to notify those potentially affected and assure them that we continue to take significant measures to protect their information,” the company stated.

Individuals with concerns about their personal data are encouraged to remain vigilant and monitor for any unusual activity. Lucent Health has not specified how many people may have been affected but has committed to keeping stakeholders informed as they enhance their cybersecurity protocols.

What Information Was Involved?

The breached data may include:

  • Names
  • Dates of birth
  • Phone numbers and addresses
  • Financial account details
  • Medical and health insurance information
  • Social Security numbers
  • Driver’s license numbers

How to Know if You Were Affected

If you received a data breach notification from Lucent Health Solutions, your personal information may have been compromised. While most victims are officially informed via a ‘‘notice of data breach” in the mail, the consequences—such as fraudulent transactions and identity theft—can begin long before you receive the notice.

Steps to Take If You Were Affected by the Lucent Health Solutions Data Breach

Stay Alert for Phishing Scams

Scammers may try to take advantage of the data breach by posing as Lucent Health Solutions. Be wary of unexpected emails, texts, or phone calls requesting personal information. When in doubt, verify any communication directly with the company through official channels.

Monitor Your Credit and Financial Accounts

Keep a close eye on your bank statements, credit card activity, and credit reports for any unauthorized transactions. Set up account alerts to catch suspicious activity early. Take advantage of free credit reports and review them carefully for unfamiliar accounts or discrepancies.

Consider Freezing Your Credit

For added protection, request a credit freeze from all three major credit bureaus. This prevents anyone from opening new accounts in your name while still allowing you to use your existing credit. If you need to apply for credit, you can temporarily lift the freeze when necessary.

Class Action U, in partnership with KO Lawyers, is supporting individuals impacted by the Lucent Health Solutions data breach. If your information was exposed in this breach, you may be eligible to join a class action lawsuit.

How Lucent Health Solutions Class Action Lawsuits Help Victims Seek Compensation

Class action lawsuits allow individuals affected by large-scale data breaches like the Lucent Health Solutions, to come together and pursue compensation collectively. These lawsuits can provide a more efficient and cost-effective way to hold companies accountable for failing to protect personal information. Learn how joining a class action lawsuit can potentially help you to seek compensation for:

  • Loss of privacy
  • Time spent addressing the breach
  • Out-of-pocket costs
  • Emotional distress

A successful case could also compel Lucent Health Solutions, to improve its security measures and prevent future breaches. Reach out to Class Action U today to determine your eligibility for a data breach class action lawsuit and the compensation that may be available to you.

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