New Era Enterprises, Inc. (NEEI)—including New Era Life Insurance Company, New Era Life Insurance Company of the Midwest, and Life of America Insurance Company—has disclosed a data breach affecting policyholders, independent agents, and employees. A filing with the Maine Attorney General revealed that unauthorized access compromised sensitive data.
While no misuse has been confirmed, affected individuals are urged to stay vigilant by monitoring financial accounts, updating passwords, and avoiding phishing scams. For steps to protect your information, visit this guide on actions to take after a data breach.
Details of the New Era Life Insurance Company Data Breach
NEEI detected suspicious activity in its IT network on December 18, 2024, prompting an immediate response. Systems were isolated, and a third-party cybersecurity firm was engaged to investigate. It was found that an unauthorized party accessed the network from December 9 to December 18, 2024, and copied certain files.
On January 31, 2025, NEEI confirmed that personal information was compromised, affecting Maine residents who are policyholders, beneficiaries, independent agents, and employees. The number of affected individuals remains undisclosed, but NEEI is notifying impacted parties and enhancing its security measures.
NEEI is also offering a complimentary one-year membership to Experian IdentityWorks℠ for identity theft protection and monitoring to affected individuals.
What Information Was Involved?
The types of data compromised vary by individual but could include:
- Policyholders and beneficiaries: Names, addresses, dates of birth, health insurance policy numbers, Medicare identification numbers, and medical treatment or diagnosis details. In some cases, Social Security numbers were also involved.
- Independent agents and employees: Names and Social Security numbers. Some independent agents also had their financial account numbers exposed.
