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UPDATED:    April 16, 2025

Medical Express Ambulance Data Breach Lawsuit

Data Breach Summary

Medical Express Ambulance

Who Was Affected
118,418 individuals were identified as potentially affected by the breach, with 49 residents from Maine
Impacted Data
Names, dates of birth, address, payment card information, Government-issued IDs, and Social Security numbers
Date of Breach
On March 18, 2024
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On March 18, 2024, Medical Express Ambulance Inc (MedEx), a medical service provider, experienced a significant network disruption that affected its systems, potentially exposing sensitive personal information (PII) and protected health information (PHI). A total of 118,418 individuals were identified as potentially affected by the breach, with 49 residents from Maine being included in the list.

Notification letters were sent out on April 14, 2025, to these individuals. Affected individuals are urged to stay vigilant by regularly reviewing their personal information and monitoring their credit reports for any suspicious activity.

Medical Express Ambulance Data Breach Details

The breach was discovered immediately, and the company took swift action to address the issue, involving specialized third-party cybersecurity experts and IT personnel.

Upon identifying the disruption, MedEx took prompt steps to secure its network, disconnecting all access to its systems to prevent further damage. A thorough forensic investigation was conducted to understand the scope of the breach and determine what data may have been compromised. This investigation revealed that the personal information of some individuals may have been acquired by unauthorized parties.

What Information Was Compromised?

MedEx’s investigation revealed that various types of personal and health information were potentially exposed during the breach. While there is no evidence of misuse at this time, the compromised data may include:

  • Full name

  • Date of birth

  • Social Security number

  • Driver’s license number

  • Medical and health insurance information

  • Financial information

  • Username and password

  • For some individuals, passport details

How to Know if You Were Affected

If you were affected, you should have received a direct notification from Medical Express Ambulance, such as a letter or email. While most victims are officially notified through a “Notice of Data Breach” in the mail, the consequences—such as fraudulent transactions and identity theft—can begin before the official notice arrives.

What to Do if You Were Affected by the Medical Express Ambulance Data Breach

If you believe your personal information was compromised in the Medical Express Ambulance data breach, it’s important to act quickly to protect yourself. Start by reviewing any notifications from Medical Express Ambulance, carefully monitor your financial accounts, and take proactive steps to minimize the risk of identity theft or fraud.

Although the breach was discovered several months ago, taking action now can significantly reduce the risk of misuse of your personal data. Follow these key steps to safeguard your information and find peace of mind.

Beware of Phishing Scams

Scammers may try to take advantage of the data breach by pretending to be Medical Express Ambulance. Be cautious of unsolicited emails, texts, or phone calls asking for personal information. Always verify any suspicious communication directly with US Claims using official contact details.

Monitor Your Credit and Financial Accounts

Regularly check your bank and credit card statements for any unfamiliar transactions. It’s also important to review your credit reports for potential errors or fraudulent accounts. You’re entitled to free annual credit reports, so take advantage of this to stay on top of your financial health. Setting up alerts on your accounts can help you spot suspicious activity more quickly.

Consider Freezing Your Credit

For added protection, consider placing a credit freeze on your files with all three major credit bureaus. This will prevent anyone from opening new accounts in your name, while still allowing you to use existing credit. A credit freeze can be temporarily lifted when you need to apply for credit, giving you full control over your information.

How Class Action U Can Help

Class Action U, in partnership with KO Lawyers, is assisting individuals affected by the Medical Express Ambulance data breach in exploring their legal options. If your personal data was compromised, you may be eligible for compensation for:

  • Loss of privacy

  • Time spent resolving the breach

  • Out-of-pocket expenses

  • Emotional distress

Filing a successful class action lawsuit could not only help you receive compensation, but it could also prompt Medical Express Ambulance to strengthen its security practices to prevent future breaches. Reach out to Class Action U today to determine if you qualify for a data breach class action and learn more about the potential compensation available to you.

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