Franklin Dermatology Group Data Breach Lawsuit

Franklin Dermatology Group recently informed its patients about a data breach that potentially impacted 2,457 individuals, including 1 resident of Maine. The breach involved unauthorized access to patient and guarantor information stored by Nationwide Recovery Services, Inc. (NRS), a third-party vendor that handles billing and collections for Franklin Dermatology. If you were affected, you may be eligible to take action. Keep reading for more details on this breach and how you can protect yourself.

Franklin Dermatology’s Data Breach Investigation

In July 2024, Nationwide Recovery Services (NRS), a third-party vendor of Franklin Dermatology, detected suspicious activity within its network. NRS reported the incident to Franklin Dermatology on February 7, 2025, after concluding that unauthorized access occurred between July 5, 2024, and July 11, 2024. The breach affected certain files and folders on NRS’ network, and some of these files were copied by the unknown actor.

It’s important to note that Franklin Dermatology’s own systems were not compromised in this incident. However, the data stored by NRS may have been affected, including sensitive personal information belonging to Franklin Dermatology patients and guarantors. NRS initially promised to notify the affected individuals but failed to do so until April 3, 2025, when they eventually broke that promise.

As part of the response, Franklin Dermatology is reviewing additional security measures for its network and strengthening its contracts with third-party vendors to prevent future breaches. The company is also offering affected individuals credit monitoring and fraud protection services.

When Did This Breach Occur?

The data breach occurred between July 5, 2024, and July 11, 2024. The breach was discovered by Nationwide Recovery Services on February 7, 2025, and the notification was delayed until April 3, 2025.

What Information Was Breached?

The breach may have compromised the following personal information:

• Full Name
• Date of Birth
• Social Security Number
• Health Insurance Information
• Financial Account Information
• Protected Health Information

It is important to note that not all individuals had all of these data points exposed. The compromised information varied depending on the individual.

What You Can Do

If you were affected by this breach, you should take the following steps to protect your personal information:

1. Sign Up for Credit Monitoring: Franklin Dermatology is offering affected individuals complimentary Single Bureau Credit Monitoring services for 12 months. These services will alert you to any changes in your credit file.
2. Monitor Your Accounts: Keep a close eye on your financial accounts and credit reports for any signs of fraudulent activity.
3. Place a Fraud Alert: Consider placing a fraud alert on your credit file to notify creditors to take extra precautions in verifying your identity before granting credit.
4. Freeze Your Credit: A credit freeze can prevent unauthorized access to your credit reports and stop new accounts from being opened in your name.
5. Report Fraud: If you notice any suspicious activity or believe you have been a victim of identity theft, report it to the Federal Trade Commission (FTC) and your state Attorney General.

File a Data Breach Lawsuit Against Franklin Dermatology

If you were affected by this data breach, you may have the right to pursue a class action lawsuit against Franklin Dermatology. Individuals who have received a data breach notification from the credit union could be entitled to compensation for the exposure of their personal information.

At Class Action U, we can help you understand your legal options. If you believe your personal information was compromised in this breach, don’t wait—take action now.

Contact us at Class Action U, where we’ll connect you with a lawyer skilled in class action lawsuits. If you’ve been contacted about this breach, received notice, or believe you were impacted, fill out our quick, easy, and secure form to sign up. There is no cost to reach out to our legal partner, and no obligation after speaking with someone from our team. Don’t stand alone—join the class!