Shellpoint Mortgage Data Breach Lawsuit

Newrez LLC, also known as Shellpoint Mortgage Servicing, has informed its customers of a data security incident that could have involved the personal information of individuals. The breach occurred due to an employee’s violation of company policy. In response, Shellpoint has initiated steps to mitigate the breach’s impact and protect affected customers.

Shellpoint Mortgage Data Breach Investigation

On July 14, 2025, Shellpoint discovered that an employee had sent certain emails and documents from the company’s systems to a personal email account, violating the company’s privacy and data security policies. The employee’s email account was promptly reviewed, and a thorough investigation into the matter was conducted. This investigation was designed to identify all affected emails and documents and assess the potential risk posed to individuals whose information might have been compromised.

Upon learning of the breach, Shellpoint took immediate corrective action by revoking the employee’s access to email accounts and launching an internal audit to track the email traffic that was transmitted during the employee’s tenure at Shellpoint. The company is actively working to ensure that this incident is fully addressed and is implementing additional safeguards to prevent future breaches.

As part of their response, Shellpoint is offering complimentary identity monitoring services to those affected, including credit monitoring, fraud consultation, and identity theft restoration services for a set term period. These services aim to help customers protect their information and monitor any potential misuse of their personal details following the breach.

What Information Was Breached?

The following personal information may have been exposed as part of the data breach:

• Names
• Social Security numbers
• Bank account details
• Mortgage-related information
• Personal identification numbers
• Other sensitive personal information

While these are some of the types of information potentially compromised, specific details regarding the full scope of the breach are still being assessed.

 What You Can Do

If you believe your personal information may have been involved in this breach, there are several proactive steps you can take:

1. Enroll in Free Identity Monitoring Services: Activate your complimentary identity monitoring services through Kroll.
2. Review Your Accounts: Regularly check your credit reports and bank statements for any unusual activity. If you see anything suspicious, report it immediately.
3. Place Fraud Alerts: Consider placing fraud alerts with the major credit bureaus to notify them of potential identity theft risks.
4. Credit Freeze: If you are concerned about potential misuse of your credit information, you can place a credit freeze with each of the major credit reporting agencies.
5. Contact Shellpoint: If you have any questions or concerns, Shellpoint is available to help. Make sure you stay informed on any updates regarding the breach and its resolution.

File a Data Breach Lawsuit Against Shellpoint

If you received a data breach notification from Shellpoint Mortgage Servicing and believe your personal information was involved in this breach, you may be eligible to file a lawsuit for compensation. Data breach victims can often receive restitution for the risks and damages associated with their compromised information.

If you are impacted, don’t wait to take action. Contact Class Action U to connect with a skilled attorney who specializes in data breach lawsuits. We offer a free consultation to evaluate your situation and help determine if you have a case.