AppFolio Data Breach Lawsuit

AppFolio, Inc. has recently notified individuals about a data breach involving unauthorized access to personal information through its CRM system. While there is no evidence that personal data has been misused, individuals affected by this breach may be entitled to compensation through a class action lawsuit.

AppFolio’s Data Breach Investigation

On August 22, 2025, AppFolio became aware of a security incident involving Salesloft, a third-party vendor that provides sales enablement software. This incident impacted multiple organizations, including AppFolio, and allowed unauthorized access to records in their CRM system. The breach occurred between August 8, 2025, and August 18, 2025.

Upon discovering the breach, AppFolio disabled all Salesloft integrations and immediately launched an investigation. The investigation confirmed that unauthorized requests had been made to retrieve data from AppFolio’s CRM system. However, while the investigation could not determine exactly which specific records or information were accessed, it was confirmed that the breach may have exposed the names and Social Security numbers of 148 Maine residents.

AppFolio has taken steps to notify the affected individuals and is offering complimentary credit monitoring and identity protection services to help mitigate any potential risks. Despite these efforts, the exposure of sensitive personal data remains a concern for those affected by this breach.

When Did This Breach Occur?

The breach occurred between August 8, 2025, and August 18, 2025, when unauthorized access to AppFolio’s CRM system took place. The company became aware of the breach on August 22, 2025, and completed its investigation by September 18, 2025. AppFolio began mailing notification letters to the affected Maine residents on October 6, 2025.

What Information Was Breached?

The following personal information may have been exposed in the breach:

• Names
• Social Security numbers

While AppFolio has not been able to confirm the specific records or data that were returned during the unauthorized access, affected individuals should be aware of the potential risk associated with the exposure of this sensitive data.

What You Can Do

In response to the breach, AppFolio is offering the following actions to help protect affected individuals:

1. Enroll in the complimentary credit monitoring and identity protection services provided by AppFolio for one year. These services will help monitor your credit and alert you to any suspicious activity.
   • To enroll, visit the link provided in your notification or call the dedicated toll-free call center.
2. Monitor your credit reports and financial statements for any unusual activity or signs of fraud.
3. Place a fraud alert or security freeze on your credit file to help prevent unauthorized access to your personal information.
4. Report any incidents of identity theft or fraud immediately to your financial institution and law enforcement authorities.

By taking these steps, you can reduce the risk of identity theft and fraud.

File a Data Breach Lawsuit Against AppFolio