Money Matters, a financial services firm, has recently experienced a data breach that compromised sensitive information. Although no evidence has emerged suggesting fraudulent activity, the firm is offering identity protection services to affected individuals. Learn about the breach, what was involved, and how you can take action if you’ve been impacted.
Money Matters’ Data Breach Investigation
On July 5, 2025, Money Matters detected unusual activity on their computer system, prompting the firm to shut down operations immediately. They enlisted a forensic security team to investigate and secure all systems. Following the investigation, it was revealed that an unauthorized third party had gained access to a limited part of the company’s server.
The intruder obtained a copy of data, though it appears to be from a restricted portion of the system. Money Matters is still working to confirm the full extent of the breach, but has already taken immediate steps to prevent any further unauthorized access and ensure future security.
Although Money Matters has yet to provide definitive evidence that any information was used for fraudulent purposes, the firm is offering free identity protection services to affected individuals. This includes 12-24 months of credit monitoring, CyberScan monitoring, and identity theft recovery services. The firm is also offering a $1,000,000 insurance reimbursement policy for those who experience fraud as a result of the breach.
While the breach appears to have been contained, the situation underscores the importance of robust cybersecurity measures in protecting consumer data, particularly in the financial services sector. Money Matters has assured affected customers that they are actively working to prevent any similar incidents in the future, having already implemented additional safeguards to strengthen their server infrastructure.
When Did This Breach Occur?
The data breach was first detected on July 5, 2025, when Money Matters noticed unusual activity on their computer system.
What Information Was Breached?
The data that was potentially accessed or obtained by the unauthorized third party may have included the following personal information:
- Name
- Home address
- Date of birth
- A small number of social security numbers
- A small number of driver’s license numbers
Money Matters has confirmed that only a limited portion of the company’s server was affected by the breach, and it is still under investigation to determine if additional personal data was involved.
What You Can Do
If you were affected by this data breach, there are several steps you can take to protect your personal information:
- Monitor Your Credit: Sign up for the free credit monitoring services offered by Money Matters through IDX, which includes CyberScan monitoring and identity theft protection.
- Place Fraud Alerts: Consider placing a fraud alert on your credit report with all three major credit bureaus: Equifax, Experian, and TransUnion. This will notify creditors to take extra steps to verify your identity before extending credit.
- Review Your Financial Statements: Regularly check your bank and credit card statements for any unauthorized transactions.
- Stay Vigilant: Watch for signs of identity theft, such as unfamiliar accounts or suspicious activity on your credit report.
- Report Fraud: If you discover any fraudulent activity, immediately report it to your bank or financial institution, and file a report with the Federal Trade Commission (FTC).
If you’ve received a notification from Money Matters or suspect you may have been impacted, it is essential to take proactive measures to safeguard your personal information. To discuss your situation further and explore your legal options, we recommend filling out a quick, secure form to get in touch with an experienced lawyer.
