Arbor Associates Data Breach Lawsuit

Arbor Associates, Inc., a company specializing in collecting patient survey analytics for healthcare providers, has reported a data breach that occurred between April 15, 2025, and April 17, 2025. The breach involved unauthorized access to certain files, potentially exposing sensitive personal and protected health information of patients, including those affiliated with healthcare entities like Cordell Memorial Hospital.

Arbor Associates Data Breach Details

The breach was first detected on April 17, 2025, after Arbor Associates noticed unusual network activity. Immediate action was taken, and cybersecurity experts were engaged to investigate the incident and contain the damage. By May 2025, the company confirmed that the data accessed included patient survey information collected on behalf of healthcare providers, which could include personal and protected health data.

Arbor has also cooperated fully with affected healthcare providers like Cordell Memorial Hospital to notify patients and guide them through the process of protecting their information. Affected individuals may also be eligible for credit monitoring services offered by Arbor.

What Information Was Compromised?

While the full scope of the breach is still being assessed, it is confirmed that sensitive personal information and protected health information of patients were impacted.

This data could include:

• First and last name
• Contact information
• Age
• Biological sex
• Date of birth
• Service date
• CPT or diagnosis code
• Medical record number
• Name of insurance
• Doctor’s name

Due to the nature of the information involved, there is an increased risk of identity theft and fraud for affected individuals.

What You Can Do

If you believe your information may have been compromised due to this breach, it is critical to stay vigilant. We recommend the following actions:

• Review your account statements and health benefit summaries for any discrepancies.

• If you spot suspicious activity, immediately report it to your healthcare provider, financial institution, or the respective authorities.

• Consider placing a fraud alert or a security freeze on your credit reports to prevent identity theft.

Legal Support and Potential Compensation

If you’ve received a notification regarding this breach or suspect your data was compromised, you might be eligible for compensation. Class Action U, in partnership with Kopelowitz Ostrow P.A., is investigating potential claims related to the breach. This class action lawsuit could provide monetary compensation and ensure that proper safeguards are implemented to protect your information moving forward.

If you believe your rights have been violated, joining a class action lawsuit could help amplify your voice and hold Arbor Associates accountable for the breach. Contact us today for a free consultation to discuss your legal options.