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Check Your Eligibility

Conduent Business Services Data Breach

Conduent Business Services, LLC, a third-party service provider, recently experienced a data breach that may have compromised personal information of its clients. The breach, which occurred between October 21, 2024, and January 13, 2025, resulted in unauthorized access to sensitive files. Conduent is offering free credit monitoring and identity restoration services to affected individuals and is investigating the breach in partnership with forensic experts. While there is no evidence of misuse so far, affected individuals are urged to stay vigilant. Those impacted may also have the option to file a class action lawsuit for compensation. Class Action U is offering free consultations to help individuals understand their legal rights and explore potential claims.

Conduent Business Services
Date of Breach: January 13, 2025
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Who was affected:

Clients of Conduent Business Services

Impacted Data:

Full name

Social Security numbers,

Financial information

Check Your Eligibility

Conduent Business Services, LLC recently experienced a data breach that may have exposed personal information. The company provides third-party services including document processing, payment integrity services, and back-office support. The breach potentially involved sensitive data, and Conduent is now working with experts to investigate the incident.

Conduent’s Data Breach Investigation

On January 13, 2025, Conduent discovered that they had been the victim of a cyberattack, which affected a limited portion of their network. The unauthorized third party had access to the system from October 21, 2024, to January 13, 2025. During this time, the intruder obtained files associated with clients, including personal information.

Conduent immediately secured its networks and began an investigation with the help of third-party forensic experts. The investigation revealed that certain personal information was contained in the affected files, though there is no current evidence of misuse. However, Conduent is alerting affected individuals to take precautions to protect themselves from potential identity theft or fraud.

Conduent is working closely with both internal and external experts to thoroughly review the data to identify the specific personal information involved. This in-depth analysis took time, and notifications are now being sent out to individuals who may have been impacted by the breach.

When Did This Breach Occur?

The breach was discovered on January 13, 2025, but the unauthorized access took place from October 21, 2024, to January 13, 2025.

What Information Was Breached?

The affected files contained personal information, including:

  • Full name

  • Social Security numbers,

  • Financial information

Currently, there is no indication that the personal information has been misused, but it’s important to remain vigilant.

What You Can Do

If you’ve been affected by this data breach, there are several steps you can take to protect your information:

  1. Monitor your accounts: Keep a close watch on your credit report and financial accounts for any unusual activity.

  2. Credit monitoring: Conduent is offering 24 months of free credit monitoring and identity restoration services through Epiq.

  3. Fraud alerts: Consider placing a fraud alert on your credit report to warn potential creditors to take extra steps in verifying your identity.

  4. Review documents: Carefully review any suspicious communications or account activity that could indicate misuse of your data.

  5. Protect your information: Follow the instructions provided by Conduent on how to activate protection services and further safeguard your information.

It’s crucial to remain vigilant and take proactive steps to minimize any risk associated with this breach.

File a Data Breach Lawsuit Against Conduent

If you have received a notice about the breach from Conduent, you may be eligible to file a lawsuit and seek compensation for any damages. Class action lawsuits provide a way for people impacted by corporate negligence to stand together and seek justice.

If you believe your personal information was compromised, contact us at Class Action U to get connected with a lawyer experienced in handling data breach cases. We offer a free consultation to help you understand your legal options and determine whether you qualify for compensation.

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Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.