Data Breach Summary
Doctors’ Memorial Hospital (DMH) is notifying patients about a significant data security incident involving its debt collection provider, Nationwide Recovery Services, Inc. (NRS). The cyberattack, which occurred in July 2024, may have compromised the personal and medical information of individuals, and DMH is now in the process of informing those affected.
In July 2024, Nationwide Recovery Services experienced a cyberattack that targeted its IT network. The breach, which took place between July 5 and July 11, 2024, led to unauthorized access by an external party. During this time, certain files containing sensitive information were copied from NRS’s systems. It wasn’t until February 7, 2025, that NRS informed Doctors’ Memorial Hospital about the potential impact on DMH patients.
The breach was not immediately communicated to DMH, leaving a seven-month delay in notifying affected individuals. After much delay, NRS provided DMH with a list of affected patients on May 27, 2025. DMH is now working to notify those impacted.
The personal data that may have been exposed varies for each individual, but it includes potentially sensitive information such as:
First and last name
Date of birth
Social Security number
Financial account details
Medical information
It is important to note that the breach did not involve any direct compromise to Doctors’ Memorial Hospital’s internal systems, and patients’ access to care has not been impacted.
If you believe your information may have been compromised due to this breach, it is critical to stay vigilant. We recommend the following actions:
Review your account statements and health benefit summaries for any discrepancies.
If you spot suspicious activity, immediately report it to your healthcare provider, financial institution, or the respective authorities.
Consider placing a fraud alert or a security freeze on your credit reports to prevent identity theft.
If you’ve received a notification regarding this breach or suspect your data was compromised, you might be eligible for compensation. Class Action U, in partnership with Kopelowitz Ostrow P.A., is investigating potential claims related to the breach. This class action lawsuit could provide monetary compensation and ensure that proper safeguards are implemented to protect your information moving forward.
If you believe your rights have been violated, joining a class action lawsuit could help amplify your voice and hold Doctors’ Memorial Hospital accountable for the breach. Contact us today for a free consultation to discuss your legal options.
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