Eckerd Connects Data Breach Lawsuit

Eckerd Connects has recently informed the public about a data security incident that may affect the privacy of sensitive personal and health information. This breach, which occurred within the company’s network environment, has raised concerns about the potential misuse of data. While no identity theft has been reported, affected individuals are being offered tools to protect themselves.

Eckerd Connects’ Data Breach Investigation

Eckerd Connects, an organization offering services to at-risk youth and families, revealed that on or around November 11, 2024, suspicious activity was detected within its network. Upon identifying the potential threat, the company took immediate action by taking certain systems offline to minimize the impact of the breach. In addition, Eckerd Connects brought in professionals experienced in managing data breaches to conduct a thorough investigation.

Although the investigation is still ongoing, the company has already notified the public about the breach and the potential impact on personal information. The information that may have been compromised includes names, addresses, dates of birth, Social Security numbers, health insurance details, and medical conditions or diagnoses.

Eckerd Connects has assured that it is taking steps to strengthen its security measures and prevent future incidents. They are actively working to identify those affected and are providing resources to help individuals protect themselves against identity theft and other risks associated with the breach.

When Did This Breach Occur?

The breach was detected on or around November 11, 2024, but the company did not make a public announcement until September 26, 2025. The delay was due to the ongoing investigation into the full scope of the incident.

What Information Was Breached?

The following personal information may have been impacted in the Eckerd Connects data breach:

• Individual names
• Addresses
• Dates of birth
• Social Security numbers
• Health insurance information
• Medical conditions, treatment, or diagnosis information

What You Can Do

If you believe your personal information may have been compromised, here are some steps you can take to protect yourself:

1. Place a Fraud Alert or Security Freeze: Contact the major credit bureaus (Equifax, Experian, and TransUnion) to place a fraud alert or security freeze on your credit files to prevent further unauthorized use of your information.
2. Monitor Your Financial Accounts: Keep an eye on your bank statements and credit reports for any suspicious or unauthorized activity. Be vigilant in spotting irregularities.
3. Review Your Health Insurance Information: Carefully examine your “Explanation of Benefits” statement from your insurance company. If you see unfamiliar charges, follow up with your provider to investigate further.
4. Enroll in the Offered Credit Monitoring: Eckerd Connects is offering 24 months of free credit monitoring and identity theft protection through IDX. You can activate these services by following the instructions provided in the notification you received.
5. Contact Eckerd Connects’ Response Line: For further assistance, Eckerd Connects has set up a toll-free, confidential response line at (866) 291-2447, available Monday through Friday from 8:00 am to 5:30 pm CT.

File a Data Breach Lawsuit Against Eckerd Connects

If you received a data breach notification from Eckerd Connects or believe you may have been impacted by this incident, you could be entitled to compensation. A class action lawsuit may be your opportunity to join others affected by this breach in seeking justice for the negligence involved in protecting your data.

At Class Action U, we’re committed to helping victims of data breaches hold companies accountable. If you were impacted by this breach, we invite you to contact us for a free consultation. Our legal partners are ready to assess your case and help you take action. Fill out our secure form today to connect with an experienced attorney who can guide you through the process.