Evolve Mortgage Services recently reported a data breach affecting sensitive personal information of individuals associated with their loan services. The breach occurred in late 2025 and may have compromised personal data. Learn more about the breach, what information was affected, and how you can protect yourself.
Evolve Mortgage Services’ Data Breach Investigation
Evolve Mortgage Services, LLC (Evolve), a provider of loan services to financial institutions, recently reported a data breach that may have exposed sensitive personal information. The breach was discovered on September 24, 2025, after unusual activity was detected on Evolve’s network. Evolve immediately engaged third-party cybersecurity specialists to investigate and contain the breach.
The investigation revealed that unauthorized access occurred between September 17, 2025, and September 24, 2025, impacting certain files and data related to Evolve’s services. The breach was traced back to a ransomware group that claimed responsibility for the incident, reportedly leaking over 20 TB of data on the dark web in October 2025.
Evolve completed a detailed review of the compromised data and identified which individuals were affected. On February 3, 2026, Evolve began notifying impacted individuals about the breach. The company has also taken several measures to improve its cybersecurity infrastructure, including replacing hardware and implementing additional security protocols.
While Evolve has stated that there is currently no evidence that the exposed information has been misused for fraud or identity theft, they are providing affected individuals with credit monitoring services as a precautionary measure.
When Did This Breach Occur?
The breach was identified on September 24, 2025, and the unauthorized access took place between September 17, 2025, and September 24, 2025. Evolve completed its investigation and the identification of affected individuals by November 24, 2025.
What Information Was Breached?
The data accessed during the breach potentially included the following personal information:
Evolve has emphasized that full medical records and detailed clinical information were not involved in this breach.
What You Can Do
If you received a notification from Evolve Mortgage Services or believe your data was impacted by this breach, here are the steps you should take to protect yourself:
-
Enroll in credit monitoring services: Evolve is offering free 12 months of credit monitoring and identity protection services via Cyberscout (a TransUnion company). Make sure to sign up within 90 days of receiving the notification.
-
Monitor your financial accounts: Review your bank and credit card statements for any suspicious transactions.
-
Review your credit reports: Obtain your free annual credit report from the three major credit reporting bureaus: TransUnion, Equifax, and Experian. Visit AnnualCreditReport.com to access your reports.
-
Place fraud alerts or credit freezes: You can place a fraud alert or a credit freeze on your credit file. These actions will prevent unauthorized access to your credit file and help prevent fraudulent activity.
-
Report suspicious activity: If you discover any unauthorized transactions or accounts in your name, contact the financial institution or credit card company immediately.
By staying vigilant and taking these steps, you can protect yourself from potential identity theft or fraud.
File a Data Breach Lawsuit Against Evolve Mortgage Services
If you were notified by Evolve Mortgage Services or believe your personal information was exposed, you may be eligible to file a class action lawsuit. Compensation could cover the costs of credit monitoring services, potential identity theft, and time spent mitigating the breach’s effects.
Class action lawsuits are an effective way to hold companies accountable for failing to protect sensitive information. If you’ve been impacted, it’s important to take action now.
Contact us at Class Action U, where we’ll connect you with a lawyer skilled in data breach lawsuits. Fill out our quick, easy, and secure form to sign up for a free consultation to see if you have a case. There is no cost to reach out to our legal partner, and you are under no obligation after speaking with someone from our team.