Merkle Inc., a global data-driven customer experience management company, has recently informed the public about a security breach that affected one New Hampshire resident. The breach occurred when an unauthorized third party gained access to Merkle’s computer servers, exposing sensitive data. As a result, the company is mailing notifications to the affected individual and offering a complimentary credit monitoring service to mitigate potential risks. Affected individuals may be eligible to pursue compensation through a class action lawsuit.
Merkle Data Breach Investigation
On August 31, 2025, Merkle detected unusual activity on its network, triggering an immediate investigation into the source and extent of the breach. The company quickly activated its incident response protocols to contain the unauthorized access. Merkle engaged a cybersecurity firm, experienced in handling similar incidents, to assist with the investigation.
Through the investigation, Merkle confirmed that an unauthorized actor had gained access to its computer servers and acquired files that contained sensitive information. The files were reviewed in detail, and on January 27, 2026, it was determined that one of the compromised files contained the name and Social Security number of a New Hampshire resident.
In response to the breach, Merkle has strengthened its security protocols to prevent future incidents, including enhancing its network protections and increasing monitoring efforts. The company’s commitment to improving its cybersecurity measures aims to safeguard customer data more effectively moving forward.
When Did This Breach Occur?
The breach was first detected on August 31, 2025, when unusual activity was identified on Merkle’s servers. After a thorough investigation, the company confirmed the breach in January 2026 and began mailing notification letters to the affected individual on February 6, 2026.
What Information Was Breached?
The following information was exposed during the breach:
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Name of the affected individual
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Social Security number
Merkle is offering a one-year membership to credit monitoring and identity protection services for the affected individual to help protect against potential identity theft.
What You Can Do
If you have been affected by this breach or believe that your personal data may have been compromised, you can take the following steps:
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Monitor Your Accounts: Regularly review your bank and credit card statements for any signs of unauthorized activity.
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Sign Up for Credit Monitoring: Merkle is offering free credit monitoring and identity protection services for those affected by the breach.
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Change Your Passwords: Update the passwords for any accounts that may have been exposed to ensure greater security.
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Place Fraud Alerts: Consider placing fraud alerts on your credit reports to make it more difficult for thieves to open accounts in your name.
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Seek Legal Advice: If you were affected, you may be entitled to compensation. Fill out our secure form to speak with a lawyer about your legal options.
File a Data Breach Lawsuit Against Merkle Inc.
If you received a data breach notification from Merkle or believe your personal information was involved in the breach, you could be eligible to file a lawsuit for compensation. By joining a class action lawsuit, you can hold Merkle accountable for its failure to adequately protect your personal information.
Class Action U is here to help connect you with experienced attorneys who specialize in data breach cases. To learn more about your rights and begin the process, fill out our easy and secure form. Our legal partner will provide a free consultation with no obligation.