Merkle Data Breach

Merkle Inc. experienced a security breach that compromised the personal data of a New Hampshire resident. Find out the specifics of the breach, the information involved, and how you can join a class action lawsuit to seek compensation if you were impacted.

Merkle
Date of Breach: August 31, 2025
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Who was affected:

Clients of Merkle

Impacted Data:

Name of the affected individual

Social Security number

Merkle Inc., a global data-driven customer experience management company, has recently informed the public about a security breach that affected one New Hampshire resident. The breach occurred when an unauthorized third party gained access to Merkle’s computer servers, exposing sensitive data. As a result, the company is mailing notifications to the affected individual and offering a complimentary credit monitoring service to mitigate potential risks. Affected individuals may be eligible to pursue compensation through a class action lawsuit.

Merkle  Data Breach Investigation

On August 31, 2025, Merkle detected unusual activity on its network, triggering an immediate investigation into the source and extent of the breach. The company quickly activated its incident response protocols to contain the unauthorized access. Merkle engaged a cybersecurity firm, experienced in handling similar incidents, to assist with the investigation.

Through the investigation, Merkle confirmed that an unauthorized actor had gained access to its computer servers and acquired files that contained sensitive information. The files were reviewed in detail, and on January 27, 2026, it was determined that one of the compromised files contained the name and Social Security number of a New Hampshire resident.

In response to the breach, Merkle has strengthened its security protocols to prevent future incidents, including enhancing its network protections and increasing monitoring efforts. The company’s commitment to improving its cybersecurity measures aims to safeguard customer data more effectively moving forward.

When Did This Breach Occur?

The breach was first detected on August 31, 2025, when unusual activity was identified on Merkle’s servers. After a thorough investigation, the company confirmed the breach in January 2026 and began mailing notification letters to the affected individual on February 6, 2026.

What Information Was Breached?

The following information was exposed during the breach:

  • Name of the affected individual

  • Social Security number

Merkle is offering a one-year membership to credit monitoring and identity protection services for the affected individual to help protect against potential identity theft.

What You Can Do

If you have been affected by this breach or believe that your personal data may have been compromised, you can take the following steps:

  1. Monitor Your Accounts: Regularly review your bank and credit card statements for any signs of unauthorized activity.

  2. Sign Up for Credit Monitoring: Merkle is offering free credit monitoring and identity protection services for those affected by the breach.

  3. Change Your Passwords: Update the passwords for any accounts that may have been exposed to ensure greater security.

  4. Place Fraud Alerts: Consider placing fraud alerts on your credit reports to make it more difficult for thieves to open accounts in your name.

  5. Seek Legal Advice: If you were affected, you may be entitled to compensation. Fill out our secure form to speak with a lawyer about your legal options.

File a Data Breach Lawsuit Against Merkle Inc.

If you received a data breach notification from Merkle or believe your personal information was involved in the breach, you could be eligible to file a lawsuit for compensation. By joining a class action lawsuit, you can hold Merkle accountable for its failure to adequately protect your personal information.

Class Action U is here to help connect you with experienced attorneys who specialize in data breach cases. To learn more about your rights and begin the process, fill out our easy and secure form. Our legal partner will provide a free consultation with no obligation.

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Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.