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Mountain West Insurance & Financial Services Data Breach Lawsuit

On March 17, 2025, Mountain West Insurance & Financial Services discovered unauthorized access to internal email accounts, later confirming that highly sensitive personal and financial data may have been compromised. Affected individuals were notified by mail starting September 22, 2025, and are being offered free credit monitoring. While no misuse has been confirmed, impacted individuals may be eligible for compensation through a class action lawsuit. Class Action U connects victims with legal experts for free consultations.

Mountain West Insurance & Financial Services
Date of Breach: March 17, 2025
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Who was affected:

Clients of Mountain West Insurance & Financial Services

Impacted Data:

Full name

Social Security number

Date of birth

U.S. driver’s license number

Financial account number and access information

Payment card number and access information

Passport number

Electronic signature

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Mountain West Insurance & Financial Services, LLC has announced a significant data breach that may have exposed highly sensitive personal and financial information. If you were impacted, you may qualify to join a class action lawsuit. Here’s what you need to know and how to protect yourself.

Mountain West Insurance & Financial Services, LLC’s Data Breach Investigation

On or around March 17, 2025, Mountain West Insurance & Financial Services discovered unauthorized access to several of its internal email accounts. The company responded quickly by launching a comprehensive investigation with cybersecurity professionals to assess the scope of the breach.

The review revealed that certain emails in the compromised accounts contained protected personal information. By August 15, 2025, Mountain West confirmed that an unauthorized third party may have accessed or acquired this data. Although the company is not currently aware of any identity theft or financial fraud stemming from the incident, the sensitive nature of the information involved poses serious risks for affected individuals.

To mitigate those risks, Mountain West began mailing notifications to affected individuals on September 22, 2025. The company has also provided complimentary credit monitoring for individuals whose Social Security numbers were involved.

This incident underscores the importance of strong email security practices and data protection within the financial services industry. Mountain West has committed to improving its data security policies and procedures to prevent future incidents.

When Did This Breach Occur?

The unauthorized access occurred on or around March 17, 2025. The presence of sensitive information in the affected email accounts was confirmed during a review completed on August 15, 2025, and notification letters were mailed on September 22, 2025.

What Information Was Breached?

The exposed data may have included, but was not limited to:

  • Full name
  • Social Security number
  • Date of birth
  • U.S. driver’s license number
  • Financial account number and access information
  • Payment card number and access information
  • Passport number
  • Electronic signature
  • Medical information
  • Health insurance information

Not all individuals were affected by every listed data element.

What You Can Do

If you received a notification from Mountain West or believe you may have been affected, here are steps to help safeguard your information:

  1. Enroll in Free Credit Monitoring: If your Social Security number was involved, you’re eligible for complimentary credit monitoring. Follow the instructions provided in your letter to sign up.
  2. Check Your Credit Reports: Obtain free credit reports at AnnualCreditReport.com and look for any unfamiliar activity.
  3. Place a Fraud Alert or Credit Freeze: A fraud alert adds an extra layer of identity verification to your credit files, while a credit freeze restricts access entirely.
  4. Monitor Financial and Medical Accounts: Stay alert for unauthorized transactions or unusual activity in your banking and healthcare accounts.
  5. Be Cautious of Phishing Scams: Scammers may use stolen information to send convincing emails or texts. Avoid clicking on suspicious links or sharing personal data.

Taking these steps can help prevent fraud and reduce the long-term risks associated with this breach.

File a Data Breach Lawsuit Against Mountain West Insurance & Financial Services

If your personal data was compromised in this breach, you may be entitled to compensation. Class action lawsuits help hold companies accountable when they fail to protect sensitive consumer information.

At Class Action U, we connect affected individuals with experienced data breach attorneys who can evaluate your case. Whether you’ve experienced fraud or just want to understand your rights, we’re here to support you.

Contact us at Class Action U, where we’ll connect you with a lawyer skilled in class action lawsuits. If you’ve been contacted about this breach, received notice, or discovered you were impacted, fill out our quick, easy, and secure form to sign up. There is no cost to reach out to our legal partner and no obligation after speaking with someone from our team.

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Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.