Open Door Community Health Centers, a healthcare provider in California, has announced a data security breach involving TriZetto Provider Solutions. This breach has affected sensitive patient data, and individuals may be eligible for compensation. Here’s what you need to know about the breach and how to take action.
Open Door Community Health Centers’ Data Breach Investigation
On January 7, 2026, Open Door Community Health Centers alerted its patients to a data security incident that occurred at TriZetto Provider Solutions, a third-party vendor that handles the electronic health records for Open Door through the OCHIN Epic system. The breach, discovered on October 2, 2025, stemmed from unauthorized access to TriZetto’s network, which is believed to have occurred in November 2024.
The breach affected sensitive personal and health-related information, including full names, Social Security numbers, health insurance details, and other demographic information. After the breach was discovered, TriZetto engaged cybersecurity experts to secure the network and mitigate any potential damage. Law enforcement was notified, and TriZetto implemented additional security measures to prevent future incidents.
Despite the breach involving highly sensitive personal information, TriZetto confirmed that payment card and bank account details were not compromised. Open Door Community Health Centers has apologized for the breach and has been working with TriZetto to inform affected patients. In addition, TriZetto is offering complimentary credit monitoring and fraud consultation services to impacted individuals.
While no evidence has emerged of fraudulent activity tied to the breach, patients are urged to take preventive measures to protect their data.
When Did This Breach Occur?
The breach occurred between November 2024 and October 2, 2025, with the unauthorized access to TriZetto’s network discovered on October 2, 2025. The incident was subsequently contained by that same date.
What Information Was Breached?
The breach involved the following types of sensitive information:
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Full Name
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Address
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Date of Birth
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Social Security Number (SSN)
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Health Insurance Information
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Provider Name
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Primary Insured or Dependent Information
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Other Demographic Information
Importantly, no payment card or bank account information was involved in this breach.
What You Can Do
If your personal data was exposed in the Open Door Community Health Centers breach, you should take the following steps to protect yourself:
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Place a Fraud Alert: Contact one of the major credit bureaus—Experian, Equifax, or TransUnion. They will notify the other two bureaus to help prevent potential identity theft.
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Review Statements: Carefully monitor your bank and health insurance statements for any suspicious activity.
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Enroll in Credit Monitoring: TriZetto is offering 12 months of complimentary credit monitoring through Kroll. Be on the lookout for a letter in February 2026 with more information about how to sign up for these services.
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Watch for Phishing Scams: Be cautious of unsolicited emails, phone calls, or mail. Scammers may try to take advantage of this breach.
By taking these steps, you can help safeguard your personal information and minimize the risk of identity theft.
File a Data Breach Lawsuit Against Open Door Community Health Centers
If you have been notified of this breach or believe your personal information was affected, you may be entitled to pursue compensation through a class action lawsuit. Affected individuals may be able to recover damages for the loss of privacy, time spent dealing with the breach, out-of-pocket expenses, and more.
At Class Action U, we’re here to help you fight for your rights. If you were impacted by the Open Door Community Health Centers breach, join the class action today and take a stand for justice.
Contact us at Class Action U, where we’ll connect you with experienced attorneys who specialize in class action lawsuits. If you’ve received a notification or believe you were affected, fill out our quick, easy, and secure form to sign up. There’s no cost to reach out to our legal partner, and there is no obligation to do anything after speaking with someone from our team. Let us help you fight for the compensation you deserve!