Open Practice Solutions Data Breach Lawsuit

On June 26, 2025, Open Practice Solutions, (OPS), a service provider, informed its customers about a potential data breach resulting from a misconfiguration in their billing system. Although there is no evidence of any information being misused, OPS has taken precautionary steps to notify affected individuals and offer resources to help protect their data.

Open Practice Solutions Data Breach Investigation

The issue arose when OPS was alerted to a possible problem within their billing portal. After an investigation, it was discovered that a software update deployed that morning caused a misconfiguration. This error led to the possibility that some customers’ billing information may have been exposed to other OPS users. The misconfiguration lasted for approximately five hours on June 26, 2025. While OPS has confirmed that there is no indication that anyone viewed the exposed data or attempted to misuse it, the company has notified those potentially affected as a precaution.

OPS immediately took action to resolve the misconfiguration and prevent any future incidents. Although there was no evidence of specific misuse, OPS is offering additional guidance to those impacted, including resources to help protect their personal information.

When Did This Breach Occur?

The data breach occurred on June 26, 2025, and was discovered the same day. The misconfiguration in OPS’s billing portal lasted for approximately five hours before it was corrected.

What Information Was Breached?

The following information was potentially exposed during the breach:

• First and last name
• Provider name
• Date of service
• Service provided

However, more sensitive personal information was not involved in the breach, including:

• Address
• Phone number
• Social Security number
• Financial account information
• Health insurance information

OPS has assured that none of these sensitive data points were viewable or accessed during the error.

What You Can Do

While OPS does not believe that any specific action is required by individuals at this time, here are some general steps you can take to protect your information:

• Monitor your accounts: Regularly review your billing and service records for any unusual activity.
• Change your passwords: If you have not done so recently, consider updating the passwords for your online accounts.
• Stay vigilant: Watch for any suspicious activity or unusual transactions that may indicate misuse of your personal information.

OPS has also provided a guide with steps to help protect personal information, which may be useful moving forward.

File a Data Breach Lawsuit Against Open Practice Solutions