The Thayer Hotel recently announced a data breach that may have impacted the personal information of certain individuals. The breach occurred on September 19, 2025, and involved unauthorized access to their computer systems. The hotel has since taken steps to address the situation and is offering resources to help affected individuals protect their information.
Thayer Hotel’s Data Breach Investigation
The Thayer Hotel experienced a significant data breach on September 19, 2025, when unauthorized access to its computer systems was detected. Upon identifying the breach, the hotel took immediate action to secure its systems and mitigate further risk. The IT staff worked diligently to recover the systems, restore access, and prevent similar incidents. After securing the systems, they enlisted third-party cybersecurity experts and forensic specialists to investigate the breach’s scope and impact.
The investigation was thorough, requiring the analysis of a large amount of data to pinpoint those individuals whose personal information had been compromised. On October 17, 2025, the investigation was completed for individuals residing in the United States, and the names of affected individuals were identified.
While the hotel did not discover any evidence of fraud or identity theft resulting from the breach, it is committed to helping affected individuals protect themselves. The breach exposed sensitive personal information, including driver’s license numbers, passport numbers, dates of birth, and state identification card numbers. In some cases, a small number of individuals may have had their Social Security numbers compromised.
Thayer Hotel has notified the affected individuals and is offering credit monitoring services through Kroll Security for 12 months at no cost. They also provided a dedicated website for individuals to enroll in the service.
When Did This Breach Occur?
The breach occurred on September 19, 2025. The Thayer Hotel identified the unauthorized access on this date and began responding immediately to address the situation.
What Information Was Breached?
The data breach at the Thayer Hotel exposed the following personal information:
- Names
- Driver’s license number
- Passport number
- Date of birth
- State identification card number
- Social Security numbers (for a very small number of individuals)
What You Can Do
If you were affected by the Thayer Hotel data breach, it is important to take steps to protect your personal information. The hotel is offering credit monitoring services for free, but here are additional actions you can take to safeguard your identity:
- Place a fraud alert: You can place a one-year fraud alert on your credit file by contacting any of the three major credit bureaus. This alert will notify creditors to contact you before opening any new accounts in your name.
- Consider a security freeze: A security freeze on your credit report will prevent credit agencies from releasing your information without your express consent. This is an extra layer of protection against identity theft, but it may delay the approval of any credit applications.
- Monitor your credit: You are entitled to a free copy of your credit report from each of the three major credit bureaus once every 12 months.
