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UPDATED:    April 20, 2025

Claxton-Hepburn Medical Center Data Breach Lawsuit

Data Breach Summary

 Claxton-Hepburn Medical Center

Who Was Affected
Customers of Claxton-Hepburn Medical Center
Impacted Data
Names, dates of birth, address, payment card information, Government-issued IDs, and Social Security numbers
Date of Breach
August 31, 2023
Have you been affected by  Claxton-Hepburn Medical Center's data breach?
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Claxton-Hepburn Medical Center (CHMC) and Carthage Area Hospital (CAH) have reported a data security incident that may have compromised personal and health information of certain individuals. The company assures that there is no confirmed evidence of identity theft or fraud, but it is proactively informing affected individuals and offering resources to protect their data. Affected individuals are urged to stay vigilant by regularly reviewing their personal information and monitoring their credit reports for any suspicious activity.

Claxton-Hepburn Medical Center Data Breach Details

The breach occurred on August 31, 2023, and was discovered on September 6, 2023. Upon learning of the issue, CHMC initiated an immediate and thorough investigation, engaging third-party cybersecurity professionals experienced in handling such incidents.

The investigation revealed that certain files within the hospital’s network contained individual personal and health information. The compromised data includes names, addresses, dates of birth, Social Security numbers, medical information, health insurance information, and medical diagnosis information.

CHMC has notified affected individuals via letter and is offering complimentary credit monitoring services to eligible individuals. The hospital advises individuals to remain vigilant by regularly reviewing financial account statements for any fraudulent activity and to review explanation of benefits statements for any unrecognized items.

Individuals have the right to place an initial or extended fraud alert on a credit file at no cost. If individuals are victims of identity theft, they are entitled to an extended fraud alert lasting seven years. As an alternative to a fraud alert, they have the right to place a credit freeze on a credit report. The credit freeze is designed to prevent credit, loans, and services from being approved without consent.

Compromised Information

The files may include names in combination with one or more of the following:​

  • Social Security number​

  • Driver’s license number​

  • Financial account information​

  • Passport number​

  • Taxpayer ID number​

  • Medical treatment/health insurance information

How to Know if You Were Affected

If you were affected, you should have received a direct notification from Claxton-Hepburn Medical Center, such as a letter or email. While most victims are officially notified through a “Notice of Data Breach” in the mail, the consequences—such as fraudulent transactions and identity theft—can begin before the official notice arrives.

What to Do if You Were Affected by the Claxton-Hepburn Medical Center Data Breach

If you believe your personal information was compromised in the Claxton-Hepburn Medical Center data breach, it’s important to act quickly to protect yourself. Start by reviewing any notifications from Claxton-Hepburn Medical Center, carefully monitor your financial accounts, and take proactive steps to minimize the risk of identity theft or fraud.

Although the breach was discovered several months ago, taking action now can significantly reduce the risk of misuse of your personal data. Follow these key steps to safeguard your information and find peace of mind.

Beware of Phishing Scams

Scammers may try to take advantage of the data breach by pretending to be  Claxton-Hepburn Medical Center. Be cautious of unsolicited emails, texts, or phone calls asking for personal information. Always verify any suspicious communication directly with US Claims using official contact details.

Monitor Your Credit and Financial Accounts

Regularly check your bank and credit card statements for any unfamiliar transactions. It’s also important to review your credit reports for potential errors or fraudulent accounts. You’re entitled to free annual credit reports, so take advantage of this to stay on top of your financial health. Setting up alerts on your accounts can help you spot suspicious activity more quickly.

Consider Freezing Your Credit

For added protection, consider placing a credit freeze on your files with all three major credit bureaus. This will prevent anyone from opening new accounts in your name, while still allowing you to use existing credit. A credit freeze can be temporarily lifted when you need to apply for credit, giving you full control over your information.

How Class Action U Can Help

Class Action U, in partnership with KO Lawyers, is assisting individuals affected by the Claxton-Hepburn Medical Center data breach in exploring their legal options. If your personal data was compromised, you may be eligible for compensation for:

  • Loss of privacy

  • Time spent resolving the breach

  • Out-of-pocket expenses

  • Emotional distress

Filing a successful class action lawsuit could not only help you receive compensation, but it could also prompt Claxton-Hepburn Medical Center to strengthen its security practices to prevent future breaches. Reach out to Class Action U today to determine if you qualify for a data breach class action and learn more about the potential compensation available to you.

claxton-hepburn-medical-center-data-breach-notice
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