Laboratory Services Cooperative Data Breach Details
On October 27, 2024, LSC detected suspicious activity within their network. In response, the company immediately engaged third-party cybersecurity specialists to investigate the incident and notified federal law enforcement. The investigation revealed that an unauthorized third party had gained access to portions of LSC’s network and accessed certain files, removing them from the system.
LSC is offering affected individuals access to free credit monitoring and medical identity protection services through CyEx Medical Shield Complete. This service is provided at no cost to you for 12 or 24 months, depending on your state of residence. Key features of the service include:
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1-Bureau Credit Monitoring
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Health Insurance Plan Number Monitoring
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Medical Record Number Monitoring
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Medical Beneficiary Identifier Monitoring
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National Provider Number Monitoring
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International Classification of Diseases Monitoring
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Health Savings Account Monitoring
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Dark Web Monitoring
Personal Information Affected
In February 2025, LSC completed the initial results of the data review. It was determined that certain patient and worker-related information was potentially impacted by the breach. The specific data involved may vary depending on an individual’s relationship with LSC, but may include the following categories:
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Contact Details: Name, address, phone number, and email
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Medical/Clinical Information: Date(s) of service, diagnoses, treatment, medical record number, lab results, patient number, provider name, and treatment location
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Health Insurance Information: Plan name, plan type, insurance company details, and member/group ID numbers
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Billing, Claims, and Payment Data: Claim numbers, billing details, bank account information (including bank name, account number, and routing number), billing codes, payment card details, and financial information
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Additional Identifiers: Social Security Number, driver’s license or state ID number, passport number, date of birth, and other government identifiers
For LSC workers, the information may also include details about their dependents or beneficiaries if provided to LSC.