Medusind Data Breach Lawsuit

Medusind, Inc., a leading provider of revenue cycle management services for healthcare billing, recently disclosed a significant data security breach. The incident, which occurred on December 29, 2023, impacted 360,934 individuals, including 1,023 residents of Maine. Medusind reported the breach to the Maine Attorney General on January 7, 2025, confirming that sensitive personal identifiable information (PII) and protected health information (PHI) stored within its systems may have been accessed and acquired by unauthorized individuals.

What Led to Medusind Data Breach?

On December 29, 2023, Medusind identified suspicious activity within its IT network. Upon recognizing the potential security threat, the company acted quickly to secure the affected systems by taking them offline and engaging a top-tier cybersecurity forensic firm to investigate the breach. The investigation revealed that a cybercriminal may have accessed files containing sensitive PII and PHI.

As part of its response, Medusind has implemented several protective measures, including offering complimentary identity monitoring services to affected individuals. The company has partnered with Kroll, a global leader in risk management, to provide the following services at no cost:

• Credit Monitoring
• Fraud Consultation
• Identity Theft Restoration

Medusind is also alerting affected patients linked to healthcare providers served by the company by sending notification letters through the mail.

While there is no evidence at this time to suggest that the compromised information has been misused, Medusind encourages all affected individuals to remain vigilant for any signs of suspicious activity. To further safeguard personal information, individuals are advised to regularly monitor financial statements, update passwords, and be cautious of phishing attempts. For further guidance on protecting yourself after a data breach, we recommend exploring this resource on how to respond to data breach incidents and the proactive steps you can take.

What Information Was Involved?

The investigation identified that the compromised files may have contained a variety of personal information. This included:

• Health insurance and billing information such as insurance policy numbers, claims, and benefits information.
• Payment information like debit/credit card numbers or bank account information.
• Health information such as medical history, medical record numbers, and prescription details.
• Government identification like Social Security numbers, taxpayer IDs, driver’s licenses, or passport numbers.
• Other personal information including names, dates of birth, email addresses, phone numbers, and addresses.

How to Know if You Were Affected

If you received a data breach notification from Medusind, it likely means your information was affected. Class Action U, in partnership with KO Lawyers, is supporting individuals impacted by the Medusind data breach. If your information was exposed in this breach, you may be eligible to join a class action lawsuit to seek compensation for:

• Loss of privacy
• Time spent addressing the breach
• Out-of-pocket costs
• Emotional distress

A successful case could also compel the Medusind, to enhance its security practices to prevent similar incidents in the future. Contact Class Action U today to explore your legal options and protect your rights.