UPDATED:    May 23, 2025

Smile Solutions Data Breach Lawsuit

Data Breach Summary

Smile Solutions

Who Was Affected
Patients of Smile Solutions
Impacted Data
Names, Social Security Numbers, Financial Account Information, and Driver’s License Numbers
Date of Breach
September 9 to 10, 2024
Have you been affected by Smile Solutions's data breach?

Smile Solutions of Goodlettsville, a dental practice located in Goodlettsville, Tennessee, has reported a data security incident involving unauthorized access to patient information. Affected individuals are encouraged to remain vigilant and take proactive steps to safeguard their information.

Smile Solutions Data Breach Details

The breach occurred through their former debt recovery vendor, Nationwide Recovery Services (NRS), and may have affected individuals whose accounts were referred to NRS between December 2001 and July 2024. In July 2024, NRS experienced a network outage that resulted in unauthorized access to protected account information. The compromised data includes personal and financial details provided to NRS for debt recovery purposes. Smile Solutions was made aware of the breach on March 28, 2025, and has since been working to notify affected individuals and mitigate potential risks.

What Information Was Exposed?

The data potentially impacted varies by individual but includes sensitive information such as:

  • Full name
  • Address at the time of referral
  • Date of birth
  • Social Security number
  • Financial account information
  • Relevant details of clinical services required for debt collection

Legal Considerations

Following the breach, Smile Solutions faces potential class-action lawsuits from customers alleging negligence in protecting personal data. Data breach lawsuits often claim companies failed to implement adequate security measures or delayed disclosure of breaches, thereby increasing victims’ risk of financial and identity theft damages.

Affected users may be entitled to compensation for costs related to identity monitoring, fraudulent transactions, lost time addressing the breach, and emotional distress.

What Can Affected Individuals Do?

  • If you received notification from Smile Solutions regarding this breach, we recommend:
  • Regularly monitoring your credit reports and financial accounts for suspicious activity

  • Placing fraud alerts or security freezes on your credit reports with Equifax, Experian, and TransUnion

  • Taking advantage of the free identity monitoring services offered by Smile Solutions

  • Reporting any suspected identity theft to law enforcement, your state attorney general, or the Federal Trade Commission

How Class Action U Can Help

If you were impacted by the Smile Solutions data breach, you may have the right to seek compensation for the potential harm caused. Class Action U is dedicated to helping data breach victims connect with skilled attorneys who specialize in this area of law and can guide you through the legal process.

Individuals whose personal information was exposed may have valid grounds to join a class action lawsuit, allowing them to pursue restitution.

If your data was compromised, you could be entitled to compensation for:

  • Loss of privacy

  • Time spent resolving the breach

  • Out-of-pocket expenses

  • Emotional distress

By pursuing a class action lawsuit, you not only have the opportunity to recover damages but also help hold Smile Solutions accountable, potentially prompting them to strengthen their security measures. Reach out to Class Action U today to find out if you qualify for a data breach class action and learn more about the compensation you may be entitled to.

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