Through tracking tools embedded in the site and app, CVS allegedly shared your information, including health data, appointment details, and search logs, with third-party marketing and analytics companies. The alleged sharing of data occurred without users’ knowledge or consent, violating privacy protections and consumer rights.
Allegations claim that CVS disclosed personally identifiable information (PII) and sensitive medical data to unauthorized third parties. If proven, CVS has committed serious breaches of privacy laws, including the California Confidentiality of Medical Information Act (CMIA) and the Federal Wiretap Act, among others.
If you meet the following criteria, you may be eligible to participate in the mass arbitration process:
- Age Requirement: You must be 18 years or older.
- CVS Account: You need to have an active CVS account.
- Recent Use of CVS Website or Mobile App: You must have used the CVS website or mobile app in the past two years to search for medications, schedule appointments, or purchase medical products.
- Proof of Activity: You should have used CVS’s online services within the last 1-2 years, or at least recently enough to have engaged with their services.
If you qualify, here’s what you can do to join the mass arbitration:
- Review Your CVS Account Activity: Check your CVS account for any recent searches, medical product purchases, or appointment scheduling.
- Gather Documentation: If you have receipts, confirmation emails, or screenshots from your CVS account or app activity, gather them as proof.
- Complete the Form: If you believe you qualify, complete the form and submit your documentation to learn if you may qualify to pursue compensation.