Vivid Seats has been accused of advertising tickets with no fees upfront, only to reveal additional charges on the final checkout page, after consumers have already entered their payment and personal information. This alleged practice may have misled customers into believing they were paying one price, only to later see a higher total price at checkout, as reported by consumers.
You may be eligible to participate in a legal review if you meet the following criteria:
- Ticket Purchase: You must have purchased tickets from Vivid Seats for an event in New York or Nevada between September 2022 and April 2025.
- Hidden Fees: You were charged hidden fees after seeing an initial “fee-free” ticket price.
- No Disclosure: According to consumers Vivid Seats did not disclose the total ticket price, including fees, on the initial ticket listing or selection page.
If you qualify, here’s what you can do:
- Review Your Ticket Purchases: Check if you bought tickets from Vivid Seats for events in New York or Nevada within the eligible timeframe.
- Gather Proof: Collect any documentation confirming your ticket purchases, including email confirmations, receipts, or screenshots showing the final price you paid and the fees added at the end.
- Complete the Form: If you believe you qualify, complete the form and submit your documentation to learn if you may qualify to pursue compensation.