Discord Data Breach Lawsuit

Discord has reported a data breach involving a third-party vendor, 5CA, which exposed sensitive user data. While Discord’s own systems were not impacted, the breach affected users who interacted with Discord’s Customer Support or Trust & Safety teams. Approximately 70,000 users may have had government ID photos exposed. If you are one of the affected users, you may be eligible for compensation.

Discord’s Data Breach Investigation

Discord, a popular communication platform, disclosed a breach involving its third-party customer support vendor, 5CA. The breach occurred when 5CA’s systems were compromised, potentially exposing sensitive personal data. The breach was initially discovered when hackers claimed to have stolen 5.5 million users’ data from Discord’s Zendesk support system. However, Discord disputed these claims, stating that the numbers being circulated were inaccurate and part of an extortion attempt.

The breach affected users who communicated with Discord’s Customer Support or Trust & Safety teams, potentially exposing government ID photos used for age-related appeals. While Discord’s own systems were not impacted, the compromised data may include:

• Government ID Photos
• Full Names
• Discord Usernames
• Email Addresses
• Limited Billing Information
• IP Addresses
• Interactions with Customer Service Agents

Discord has since revoked 5CA’s access and launched an investigation, working with a forensics firm and law enforcement. Affected users are being notified via email.

When Did This Breach Occur?

The breach was reported after the exposure was discovered, with Discord addressing the issue promptly. The hackers’ claims date back to the compromise, but Discord has made it clear that the numbers cited were likely inflated as part of an extortion attempt.

What Information Was Breached?

The following sensitive data may have been exposed during the breach:

• Government ID Photos (used for age verification)
• Full Name
• Discord Username
• Email Address
• Limited Billing Information
• IP Address
• Interactions with Customer Service Agents

This data can be used for identity theft, financial fraud, or other malicious activities, so it’s crucial for affected users to take steps to protect their personal information.

What You Can Do

If you were notified about this breach, here are some steps to protect your information:

1. Monitor Your Accounts: Regularly check your bank and credit card accounts for any unusual transactions or charges.
2. Check Your Credit Reports: Obtain free credit reports and monitor them for unauthorized accounts or credit inquiries.
3. Place a Fraud Alert: Contact one of the three major credit bureaus to place a fraud alert on your credit file, which will require creditors to verify your identity before extending credit.
4. Freeze Your Credit: Consider freezing your credit to prevent unauthorized access to your credit file, which would prevent criminals from opening new accounts in your name.
5. Stay Alert for Phishing Scams: Be cautious of unsolicited emails or messages attempting to steal additional personal information.

File a Data Breach Lawsuit Against Discord