Planned Parenthood Northern California Data Breach

TriZetto Provider Solutions (TPS), a third-party vendor used by Planned Parenthood Northern California (PPNorCal), has reported a data breach that potentially exposed sensitive personal information of some patients. The breach was related to unauthorized access to TPS’s systems, specifically involving eligibility transaction reports. While no financial data has been compromised, affected individuals should take steps to protect themselves and explore their legal options for seeking compensation.

Planned Parenthood Northern California Data Breach Investigation

On December 10, 2025, PPNorCal was notified that TPS, a third-party vendor responsible for processing eligibility transaction reports, had experienced unauthorized access to its systems. TPS discovered suspicious activity on October 2, 2025, and initiated immediate remediation efforts, including engaging independent cybersecurity experts and notifying law enforcement.

The breach began in November 2024 and continued until it was detected in October 2025. Upon investigation, it was determined that certain patient information may have been exposed, though it is not clear exactly which individuals were affected. PPNorCal is working closely with TPS to confirm the scope of the breach and ensure that appropriate safeguards are in place to prevent future incidents.

It is important to note that this breach did not involve PPNorCal’s medical record system, and the compromised data is limited to eligibility transaction reports handled by TPS.

When Did This Breach Occur?

The breach was detected on October 2, 2025, when TPS identified suspicious activity within its systems. The unauthorized access is believed to have started in November 2024. TPS worked quickly to contain the breach, and PPNorCal was notified of the incident on December 10, 2025.

What Information Was Breached?

The following types of personal information may have been exposed during the breach:

• Patient and primary insured name

• Address

• Date of birth

• Social Security number

• Health insurance member numbers (including Medicare beneficiary identifiers in some cases)

• Health insurer information

• Information related to dependents (where applicable)

No payment card, bank account, or other financial information was compromised. While no fraud or identity theft has been reported at this time, affected individuals should remain vigilant and take necessary precautions.

What You Can Do

If your information was affected by this breach, here are the steps you can take to protect your personal data:

1. Enroll in Free Credit Monitoring and Identity Protection Services: TPS is offering free credit monitoring and identity theft protection services through Kroll. These services include fraud monitoring, identity restoration assistance, and more. Be on the lookout for instructions on how to enroll in these services, which will be sent in early February 2026.

2. Monitor Your Accounts: Regularly check your credit card and bank statements for unauthorized transactions. This will help you spot any unusual activity early.

3. Review Your Credit Reports: You are entitled to a free credit report annually from each of the three major credit bureaus. Review these reports for any signs of fraud or unauthorized accounts opened in your name.

4. Place a Fraud Alert or Security Freeze: Consider placing a fraud alert or security freeze on your credit files with the major credit bureaus. This adds an extra layer of protection and makes it harder for thieves to open accounts in your name.

5. Stay Alert for Phishing Scams: Be cautious of any unsolicited communications, particularly emails or phone calls asking for personal information. Fraudsters may use information from the breach to attempt to exploit you further.

Remaining vigilant and proactive can help prevent the misuse of your personal information.

File a Data Breach Lawsuit Against Planned Parenthood Northern California

If your personal information was exposed in this breach and you have experienced any harm as a result, you may be entitled to compensation. Data breaches like this can lead to identity theft, financial fraud, and emotional distress, and victims may have the right to seek restitution.

If you were affected by this breach, Class Action U can connect you with an attorney who specializes in class action lawsuits related to data breaches. By filing a class action lawsuit, you can seek compensation for the damages caused by TPS’s and PPNorCal’s failure to protect personal information.

Contact us at Class Action U for a free consultation to determine if you have a case. Fill out our quick, easy, and secure form to get started, and our legal partners will guide you through the process. There is no cost to reach out, and there’s no obligation after speaking with one of our specialists.