StubHub

Consumers allege that StubHub failed to disclose the full price of tickets upfront. When purchasing tickets through StubHub’s website or app, users claim that the listed price did not include the additional fees (such as service fees and fulfillment fees) that were revealed only on subsequent pages, resulting in a higher final price. The claims allege it was misleading and deceptive under consumer protection laws, as the final price, including fees, was not disclosed clearly at the initial point of sale.< If you meet the following criteria, you may be eligible to participate in the arbitration process and may be eligible to pursue a legal claim:

1. Age Requirement: You are 18 years or older.
2. Ticket Purchase: You purchased tickets on StubHub for an event that took place in New York State on or after August 29, 2022.
3. Fee Disclosure Issue: You did not see the full price of the tickets, including all additional fees, on the initial ticket page.

If you believe you have been impacted here’s what you can do:

1. Confirm Purchase Information: Provide details of your StubHub account and the event you attended in New York State.
2. Upload Documentation: Submit any proof of your ticket purchase, such as email confirmations, receipts, or screenshots that show the ticket prices and fees.
3. Complete the Form: If you believe you qualify, complete the form and submit your documentation to determine if you may qualify to pursue compensation.