Florence Bank has disclosed a fraudulent incident that may have resulted in the unauthorized disclosure of sensitive personal information belonging to certain customers. The incident involved personal identifying information, including Social Security numbers and driver’s license numbers.
Florence Bank notified affected individuals on July 6, 2026, stating that it secured affected accounts, implemented additional safeguards, and investigated the incident. The bank reported that no unauthorized transactions were conducted as a result of the incident.
Florence Bank Data Breach Investigation
According to the notification issued by Florence Bank, the company discovered a fraudulent incident that resulted in the unauthorized disclosure of customers’ personal information.
Following discovery of the incident, Florence Bank took immediate steps to protect affected accounts, secure access, and implement additional security measures. The bank also conducted an investigation to determine whether unauthorized transactions occurred.
Florence Bank stated that its investigation determined that no unauthorized transactions were conducted as a result of the incident. However, because sensitive personal information may have been exposed, the bank is providing affected individuals with resources to help protect against potential identity theft and fraud.
The incident involved non-public personal information, which can create risks for affected individuals when exposed. Information such as Social Security numbers and government-issued identification numbers can potentially be used for identity theft, fraudulent account activity, tax fraud, or other misuse.
Financial institutions have a responsibility to protect customer information and maintain appropriate security measures designed to prevent unauthorized disclosure of sensitive data.
When Did This Breach Occur?
Florence Bank notified affected individuals of the fraudulent incident on July 6, 2026.
The notification did not publicly disclose the exact date the unauthorized disclosure occurred, how the information was obtained, or the circumstances that led to the incident.
Florence Bank stated that it secured affected accounts immediately after discovering the issue and completed an investigation into potential unauthorized activity.
What Information Was Breached?
According to Florence Bank’s notification, the information potentially exposed may include:
- Name
- Address
- Date of birth
- Social Security number
- Driver’s license number
Because Social Security numbers and identification information may have been involved, affected individuals may face increased risks of identity theft and fraudulent activity.
What You Can Do
If you received a notice regarding the Florence Bank data breach, consider taking the following steps:
- Monitor financial accounts: Review bank accounts, credit card statements, and transaction histories for suspicious activity.
- Review credit reports: Check credit reports for unfamiliar accounts, inquiries, or changes.
- Consider identity protection services: Florence Bank is offering reimbursement for 18 months of identity theft protection services through LifeLock, Experian, or another provider of the individual’s choice.
- Consider a fraud alert: A fraud alert can require creditors to take additional steps before opening accounts in your name.
- Consider a credit freeze: A credit freeze may help prevent unauthorized credit accounts from being opened using your information.
- Watch for phishing attempts: Be cautious of emails, calls, or messages requesting personal information.
- Keep breach documentation: Save the notification letter and any communications from Florence Bank.
- Document suspicious activity: Maintain records of unauthorized activity, expenses, or time spent responding to potential identity risks.
Customers with questions regarding the incident can contact Florence Bank at 413-587-4749.
File a Data Breach Lawsuit Against Florence Bank
Banks and financial institutions have a responsibility to safeguard customers’ personal information and protect sensitive data from unauthorized access or disclosure. When a security incident exposes personal identifiers such as Social Security numbers and driver’s license information, affected individuals may face privacy concerns and increased risks of identity theft.
If your information was exposed in the Florence Bank data breach, you may have legal options. A class action lawsuit may allow affected individuals to seek compensation for damages related to privacy violations, identity theft risks, financial losses, and costs associated with protecting their personal information.
By joining together with others affected by the same data security incident, individuals may be able to hold organizations accountable and encourage stronger protections for consumer information.
Contact Class Action U to connect with experienced data breach lawyers. If you received a notice or believe your information may have been affected, fill out our secure form to learn more. There is no cost and no obligation to speak with a legal partner.