Some customers allege that Belkin failed to provide adequate notice before discontinuing support for Wemo products and disabling the cloud services those products depended on. When smart features like app control, voice commands, scheduling, and remote access stopped working, some customers claim Belkin did not offer refunds or adequate solutions. The claims allege this was misleading and unfair under consumer protection laws, since customers paid for devices marketed as “smart” devices that would continue to function as advertised.
If you believe you qualify, complete the form to learn whether you may be eligible to pursue a claim.
- Age Requirement: You are 18 years or older.
- Belkin Wemo Customer: You purchased, owned, or used one or more of the following Wemo products: Wemo Link, Wemo Humidifier, Wemo CrockPot, Wemo Heater, Wemo Air Purifier, Wemo Coffee Maker, WiFi Baby Monitor, Wemo LED Lighting Bundle, Wemo Motion Sensor, Wemo Switch, Wemo Maker Module, Wemo Zigbee Bulb, Wemo Insight, Wemo Smart Light Switch, Wemo HomeKit Bridge, Wemo Dimmer Light Switch, Wemo Mini Plugin Switch, Wemo Outdoor Plug, or Wemo Mini Smart Plug.
- Smart Features: Before Belkin’s support ended, you used, connected, or tried to use smart features with your Wemo product, such as the Wemo app, remote access, scheduling or automation, Amazon Alexa voice control, Google Assistant voice control, Apple HomeKit, or Siri voice control.
- Feature Loss: Your Wemo product has stopped working in the app, lost remote access, no longer responds to voice commands, or has otherwise lost smart functionality after Belkin’s support ended.
If you believe you have been impacted, here’s what you can do:
- Gather Your Documentation Collect any proof of your Wemo purchase and product ownership, such as receipts, order history from Amazon or other retailers, product registration emails, warranty information, photos of the device or packaging showing the model number, or screenshots from the Wemo app, Alexa app, Google Home app, or Apple Home app showing your device.
- Have Your Account Information Ready Prepare your contact information and, if you have it, your Wemo or Belkin account username or email address. Be ready to describe which Wemo product you owned, when you purchased it, what smart features you used, and what happened when the features stopped working.
- Complete the Form If you believe you qualify, complete the form below and submit your documentation to learn if you may qualify to pursue compensation.