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Salem Five reported a security incident involving the inadvertent disclosure of customer personal information, including names, addresses, dates of birth, account numbers, and Social Security numbers.
Who was affected:
Impacted Data:
Name
Address
Date of birth
Account number
Social Security number
Salem Five, a Massachusetts-based financial institution, has disclosed a security incident that may have exposed sensitive personal information belonging to certain customers. The incident involved the inadvertent disclosure of customer information, including names, addresses, dates of birth, account numbers, and Social Security numbers.
Salem Five notified affected customers on July 13, 2026, stating that the incident occurred on July 10, 2026. The bank apologized for the incident, stated that it believes the risk of fraud is low, and is offering reimbursement for up to two years of identity theft protection services through Experian IdentityWorks Premium.
According to the notification issued by Salem Five, a security incident occurred on July 10, 2026, that resulted in the inadvertent disclosure of certain customer information to another party.
The bank stated that the incident involved an isolated error that exposed personal information belonging to affected customers. The disclosed information included sensitive financial and identifying details.
Following discovery of the incident, Salem Five investigated the matter and took steps to address the issue internally and implement measures designed to prevent similar incidents from occurring in the future.
Salem Five stated that it believes the risk of fraud resulting from this incident is low. The bank also reported that it has not identified fraudulent activity connected to the incident but is encouraging customers to remain vigilant and monitor their accounts.
Financial institutions have a responsibility to protect customers’ personal information and maintain appropriate safeguards to prevent unauthorized disclosure. When sensitive banking information is exposed, customers may face risks including identity theft, fraudulent account activity, phishing attempts, and misuse of personal data.
The Salem Five data breach occurred on July 10, 2026.
The bank notified affected customers on July 13, 2026, explaining that a security incident resulted in the inadvertent disclosure of personal information.
Salem Five has not publicly disclosed additional details regarding how the disclosure occurred, how many customers were affected, or the identity of the party who received the information.
According to Salem Five’s notification, the information potentially exposed may include:
Because the exposed information includes Social Security numbers and financial account details, affected individuals may face increased risks of identity theft, fraudulent account activity, and attempts to misuse their personal information.
If you received a notice regarding the Salem Five data breach, consider taking the following steps:
Customers with questions about the incident can contact Salem Five’s Customer Service Center at (800) 850-5000.
Banks and financial institutions have a responsibility to protect customer information and implement reasonable security measures to safeguard sensitive personal data. When a security incident results in the disclosure of Social Security numbers, account information, and other private information, affected individuals may experience privacy concerns and increased risks of identity theft.
If your information was exposed in the Salem Five data breach, you may have legal options. A class action lawsuit may allow affected customers to seek compensation for damages related to privacy violations, financial risks, identity protection expenses, and time spent responding to the incident.
By joining together with others affected by the same data security incident, customers may be able to hold responsible parties accountable and encourage stronger protections for financial information.
Contact Class Action U to connect with experienced data breach lawyers. If you received a notice or believe your information may have been affected, fill out our secure form to learn more. There is no cost and no obligation to speak with a legal partner.
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A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.
Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.
If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.
To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.
Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.
Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.
