TrailWest Bank Data Breach

TrailWest Bank (“TrailWest”), a financial institution serving customers across the United States, recently disclosed a data security incident involving unauthorized access to an employee email account. While TrailWest has not confirmed that personal information was misused, the incident may have exposed sensitive customer data. Individuals affected by this breach may have legal options and are encouraged to review their potential rights.

TrailWest Bank Data Breach Investigation

On October 17, 2022, TrailWest became aware of suspicious activity associated with a single employee email account. An investigation, conducted with the assistance of third-party forensic specialists, determined that an unauthorized actor accessed the account between October 13, 2022 and October 17, 2022. The actor may have accessed a limited number of files containing personal information.

TrailWest completed its assessment of the affected files on November 15, 2022 and determined that the files contained certain information related to customers, though it could not confirm whether any specific individual’s information was exfiltrated.

The affected information may include:

• Name
• Other personal data present in the affected files

TrailWest has implemented additional safeguards, updated passwords, and enhanced security protocols to prevent future incidents. Customers were offered 12 months of credit monitoring and identity protection services through TransUnion at no cost.

When Did This Breach Occur?

The suspicious activity on the employee email account occurred from October 13, 2022 to October 17, 2022. The breach was discovered on October 17, 2022, and the impacted files were reviewed by TrailWest on November 15, 2022.

What Information Was Breached?

The exact information accessed is not fully confirmed. Based on TrailWest’s review of the email account, the affected files contained:

• Customer names
• Additional personal information that may vary by individual

Because the investigation could not confirm misuse, it remains unclear if any personal data was actually exfiltrated or used.

What You Can Do

If you are a customer potentially affected by the TrailWest Bank data breach, consider taking the following precautions:

• Enroll in credit monitoring: Take advantage of the complimentary 12-month TransUnion credit monitoring and identity protection services offered by TrailWest.
• Monitor accounts: Review bank and credit card accounts for unauthorized activity.
• Check credit reports: Obtain your free credit reports from Equifax, Experian, and TransUnion at www.annualcreditreport.com.
• Consider fraud alerts or credit freezes: These measures can help prevent new accounts from being opened in your name.
• Watch for phishing attempts: Do not respond to unsolicited emails or calls requesting personal information.
• Document suspicious activity: Keep records of any suspicious transactions or communications.
• Save company communications: Retain any letters, emails, or notices from TrailWest related to this incident.

File a Data Breach Lawsuit Against TrailWest Bank

Companies handling sensitive customer data have a legal responsibility to protect it from unauthorized access. When a data breach occurs, affected individuals may face potential privacy violations, identity theft, and financial loss.

If your information may have been exposed in the TrailWest Bank breach, you may have legal options. Filing a class action lawsuit can help affected individuals seek compensation for losses, including time and money spent mitigating the effects of a data breach.

By joining others impacted by the same incident, consumers can hold companies accountable and promote stronger safeguards for sensitive information.

Contact us at Class Action U to connect with experienced data breach attorneys. Fill out our secure form to see if you qualify for a claim—there is no cost or obligation