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A proposed class action lawsuit (Snap! Mobile, Inc.) filed in Washington state court alleges that fundraising company Snap! Mobile, Inc. uses deceptive practices, hidden fees, and manipulative “dark patterns” to take extra money from donors supporting youth sports, schools, and community groups through its online platform, Snap! Raise.
If you recently made a donation to support a local youth sports team, school club, or community organization through Snap! Raise, a significant portion of your contribution may not have reached the kids or cause you intended to support. A proposed class action lawsuit alleges that platform operator Snap! Mobile, Inc. uses deceptive trade practices and manipulative digital interface designs to quietly extract extra revenue from unsuspecting donors.
The lawsuit claims that Snap! Mobile misleads consumers about where their money actually goes. While promoting its online platform as a hassle-free fundraising solution that allows groups to keep “80 percent or more” of raised funds, the company allegedly fails to clearly disclose that it retains up to one-fifth of every primary donation—and then stacks hidden fees and pre-selected add-ons on top of that amount during checkout.
When family members, friends, or community supporters click on a personalized fundraising link, they typically expect their entire contribution—minus standard payment processing fees—to directly benefit the named youth team or school organization. However, the lawsuit alleges that Snap! Raise acts as an aggressive private intermediary, siphoning off significant percentages of charitable gifts before the recipient ever receives a check.
According to the complaint, Snap! Raise automatically retains up to 20 percent of every donation as its platform fee. The filing points out that a donor giving $100 naturally assumes the school or team is receiving the full $100, unaware that as much as $20 is instantly diverted to a private, for-profit corporation.
The lawsuit further contends that Snap! Mobile relies on digital “dark patterns”—manipulative user interface choices designed to trick consumers into making unintentional financial choices—to collect even more money from donors late in the payment process.
Pre-Selected Tips: As donors complete their transactions, the platform automatically adds a default “tip” to the total bill. The lawsuit asserts that this tip is not tied to any donor-requested service, acts as pure added revenue for Snap! Mobile, and requires the donor to manually find and opt out of the extra charge.
4% Processing Fees: Snap! Raise automatically checks a box adding an extra 4 percent payment processing fee to the donation total, forcing users to take affirmative action if they wish to decline it.
Delayed Disclosures: These extra charges are presented late in the checkout flow, after donors have already invested time selecting an amount, filling out personal details, and entering payment information.
The lawsuit highlights that because Snap! Mobile already retains up to 20 percent of the initial gift, asking donors to cover processing fees while quietly soliciting additional “tips” creates a misleading double-dip that enriches the company at the expense of local causes.
When consumers participate in online fundraising for local schools or youth leagues, they do so out of a desire to support children and community programs. The complaint emphasizes that reasonable donors do not intend to subsidize a private technology company through undisclosed profit margins and automated checkout add-ons.
Public consumer feedback cited in the court filing illustrates the real-world frustration experienced by campaign organizers and supporters alike. In one review noted in the lawsuit, a group raised over $31,000 through the platform but received a check for under $20,000, revealing that Snap! Raise took far more than expected in retained cuts and associated charges.
The lawsuit claims that Snap! Mobile’s business practices violate state consumer protection acts, including the Washington Consumer Protection Act, which prohibits unfair, misleading, or deceptive trade practices.
Consumer protection laws exist to ensure that companies act transparently when handling money. Under these laws, businesses cannot rely on “negative option” billing—where a customer’s silence or failure to uncheck a pre-selected box is treated as agreement to pay extra fees—especially when soliciting funds intended for charitable or community purposes.
You may be eligible to participate in this class action litigation if you made a donation to a school, athletic team, or community fundraiser through the Snap! Raise online platform and had a percentage-based fee, mandatory processing fee, or auto-selected tip added to your transaction.
The current lawsuit seeks to represent all individuals who donated through Snap! Raise within the applicable statute of limitations period. If the court certifies the lawsuit as a class action and it ultimately succeeds or settles, affected donors may be eligible to claim financial compensation or refunds for undisclosed fees.
If you supported a campaign on Snap! Raise and suspect your donation was reduced by undisclosed fees or automatically added tips, here is how you can protect your rights and stay involved:
Review Your Donation Receipts: Check your email or bank statements for receipts from past Snap! Raise contributions to see if tips or processing fees were added to your transaction.
Document Your Fundraiser Results: If you organized a campaign, compare the total amount pledged on your campaign dashboard with the final payout check received by your group.
Stay Informed on Litigation Updates: Follow active legal coverage to learn when claim forms or class notices become available.
Connect With an Experienced Attorney: You can reach out to a consumer protection attorney to discuss your experience. There is no cost or obligation to reach out and explore your options.
At ClassActionU.org, we believe everyday people deserve full transparency when opening their wallets to support their communities. Don’t stand alone—stay informed about your legal rights and help hold corporations accountable when they profit off public goodwill.
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