Arthur J. Gerry, a financial advisor with Lighthouse Financial Network, LLC, has notified people of an incident that involved some of their information. His notice letter offers a complimentary 24-month identity monitoring membership through Kroll.
Arthur J. Gerry’s Data Breach Investigation
Arthur J. Gerry is a financial advisor affiliated with Lighthouse Financial Network, LLC, a firm whose financial professionals are licensed to sell securities and provide financial advice through Osaic Wealth, Inc. The notice letter states that Lighthouse is not affiliated with Osaic. Financial advisors hold client records such as account details and identity information, which makes them a sensitive category of data holder.
According to the notice letter, which was filed with the Massachusetts state government and posted among its breach notification letters, an incident involved some of the recipient’s information. The posted copy is a blank template, with the recipient’s name, the date and the list of affected data elements left as unfilled merge-field placeholders, so the filed copy does not say which data elements were involved for any individual.
The letter does not describe the type of incident, how it was discovered or when it took place. It does not say how many people received the letter or whether the incident happened at Mr. Gerry’s practice, at a vendor or at another organization. This page therefore does not guess at any of those points.
The letter says the team is reviewing its safeguards and the security of its systems to help prevent a similar incident in the future. As a response, it says recipients are being offered a complimentary 24-month membership to identity monitoring services provided by Kroll, activated through the Kroll enrollment site with a membership number printed on each person’s letter and before an activation deadline that is also printed on the individual letter.
The letter gives a dedicated assistance number for questions and asks people to have their membership number ready when they call. People who receive a letter should use that number to ask what information of theirs was involved, since the posted template does not answer that question.
The letter also includes general guidance on staying vigilant. It recommends reviewing account statements and free credit reports for unauthorized activity over the next 12 to 24 months, and it explains fraud alerts and credit freezes. It notes that under Massachusetts law, people have the right to file and obtain a copy of a police report and to request a security freeze at no charge with each of the three nationwide credit reporting companies.
No total number of affected people has been confirmed in the notice letter itself, and the data types involved have not been disclosed in the posted copy. Readers should not assume any particular data types were exposed. Because financial advisors handle account and identity information, anyone who receives this letter should take it seriously and use the monitoring offer.
Keep your letter, membership number and activation deadline in a safe place, and write down the date you received it. Organizations that hold personal and financial information are generally expected to safeguard it with reasonable measures such as access controls, strong authentication, vendor oversight and monitoring for unusual activity.
When Did This Breach Occur?
The posted notice letter is an undated template and does not state when the incident occurred or when it was discovered, so the dates of the underlying events have not been confirmed.
What Information Was Breached?
The posted copy of the notice letter leaves the list of affected data elements as an unfilled placeholder, so the specific types of information involved have not been publicly disclosed. The letter says only that some of the recipient’s information was involved. Each recipient’s own letter is the best source for what applies to them, and the assistance line can answer questions.
What You Can Do
If you received a notice from Arthur J. Gerry, consider these steps:
- Enroll in the free Kroll identity monitoring using your membership number, before the activation deadline printed on your letter.
- Call the assistance number on the letter and ask what information of yours was involved.
- Place a free fraud alert on your credit file, or consider a credit freeze, with Equifax, Experian and TransUnion.
- Check your credit reports for free at annualcreditreport.com and review brokerage, bank and card statements for anything you do not recognize.
- Report suspected identity theft to the Federal Trade Commission at identitytheft.gov and to your state Attorney General.
File a Data Breach Lawsuit Against Arthur J. Gerry
If you received a notice about this incident, or believe your personal information was exposed, you may have legal options. Organizations that hold personal and financial information are expected to safeguard it, and a class action can help hold them accountable when they fail to do so.
Contact us at Class Action U, where we’ll connect you with a lawyer skilled in class action lawsuits. If you’ve been contacted about this breach, received notice, or discovered you were impacted, fill out our quick, easy, and secure form to sign up. There is no cost to reach out to our legal partner and no obligation after speaking with someone from our team.