Subscribe To Our Newsletter

This field is for validation purposes and should be left unchanged.
Class Action U Logo
Check Your Eligibility

Hims & Hers Data Breach

Hims & Hers, Inc. experienced a data breach involving unauthorized access to customer service tickets. Personal information, such as names and contact details, may have been exposed. Learn how to protect yourself and explore your legal options with Class Action U.

Check Your Eligibility
Hims & Hers
Date of Breach: February 4, 2026, to February 7, 2026
CAU logo

Who was affected:

Clients of Hims & Hers

Impacted Data:

Full name

Contact information

Check Your Eligibility

Hims & Hers, Inc. recently informed individuals about a data security incident involving unauthorized access to certain customer service tickets. The breach, which occurred between February 4, 2026, and February 7, 2026, exposed personal information but did not include customer medical records or communications with healthcare providers. While there is no evidence of identity theft or fraud, Hims & Hers is offering complimentary services to protect affected individuals.

Hims & Hers, Inc.’s Data Breach Investigation

On February 5, 2026, Hims & Hers became aware of suspicious activity affecting its third-party customer service platform. The company immediately took steps to secure the platform and launched an investigation to determine the scope of the potential security breach. The investigation confirmed that between February 4, 2026, and February 7, 2026, certain customer service tickets were accessed or acquired without authorization.

The investigation revealed that personal information related to a limited number of individuals was present in the affected tickets. However, the breach did not involve customer medical records or any communications with healthcare providers on the platform.

When Did This Breach Occur?

The breach occurred between February 4, 2026, and February 7, 2026, when unauthorized access was gained to service tickets within Hims & Hers’ customer service platform. The issue was identified on February 5, 2026, and the company began its investigation and response immediately.

What Information Was Breached?

The following types of personal information were identified as potentially exposed during the breach:

  • Full name
  • Contact information

Customer medical records and communications with healthcare providers were not impacted by this incident.

What You Can Do

Although no identity theft or fraud has been reported as a result of this incident, it is important to take steps to protect your personal information:

  • Monitor Your Credit Reports: Regularly review your credit reports for any unauthorized activity. You are entitled to one free credit report per year from each of the three major credit bureaus. Visit www.annualcreditreport.com for more details.
  • Review Financial Statements: Stay vigilant by reviewing your bank and credit card statements for any unauthorized transactions.
  • Place Fraud Alerts or Credit Freezes: Consider placing a fraud alert or security freeze on your credit files. A fraud alert notifies creditors to take additional steps to verify your identity, while a freeze prevents unauthorized access to your credit report.
  • Enroll in Identity Protection Services: Hims & Hers is offering 12 months of complimentary credit monitoring and identity restoration services through Cyberscout. To enroll in these services, follow the enrollment instructions provided in the “Steps You Can Take to Help Protect Personal Information” guide included in the notice.
  • Report Suspicious Activity: If you notice any suspicious activity, promptly report it to your financial institution, healthcare provider, or the relevant authorities.

File a Data Breach Lawsuit Against Hims & Hers, Inc.

If you were affected by the Hims & Hers data breach, you may be entitled to compensation for any damages caused by the exposure of your personal information, including identity theft or financial loss.

Contact Class Action U today for a free consultation. Our experienced legal partners specialize in data breach lawsuits and can guide you through the process. There is no cost or obligation to speak with an attorney.

Take action now to protect your rights and hold Hims & Hers, Inc. accountable for the breach.

VIEW PDF
Subscribe To Our Newsletter

New cases and investigations, settlement deadlines, and news straight to your inbox.

This field is for validation purposes and should be left unchanged.
Other Data Breaches
WEG Electric Corp Data Breach
Date of Breach: April 2023 to February 2026
CareCloud Data Breach
Date of Breach: March 16, 2026
Baltimore Medical System Data Breach
Date of Breach: July 2, 2025, to July 20, 2025
Show More

Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.