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Eden Health International Inc.

If you’ve used Eden Health for medical services and completed medical questionnaires in the past two years, you may be eligible to see whether you qualify to pursue a legal claim.
What happened?

Eden Health International Inc. has been accused of unlawfully disclosing private health data, including medical records and telehealth session details, to companies like TikTok, Snap, Meta, and Segment.

How We May Help

Class Action U is here to help you understand your rights and get in touch with a skilled attorney who can guide you through the legal process.

What You Can Do

If you’ve used Eden Health for medical services and completed medical questionnaires in the past two years, take action now by filling out the form linked below to determine whether you may qualify to pursue a legal claim.

Eden Health is being accused of violating consumer privacy rights by disclosing confidential health data to unauthorized third-party advertisers. These include sensitive details such as medical questionnaires, telehealth interactions, and personal identifiers, shared without the consent of users. This alleged disclosure was a breach of Eden’s legal obligations to safeguard customer data.

If you meet the following criteria, you may be eligible to participate in the arbitration process and may be eligible to pursue a legal claim:

  • Eden Health Usage: You created an account with Eden Health, completed a medical questionnaire, and purchased health-related products or services through their platform in the last two years.
  • Unlawful Data Disclosure: Your data was shared with third-party advertisers like TikTok, Snap, Meta, or Segment without your consent.

If you believe Eden Health disclosed your health data to unauthorized third-party advertisers, here’s what you can do:

  • Review Your Eden Account: Confirm that you completed a medical questionnaire or quiz and that you purchased health-related products or services.
  • Gather Evidence: Provide documentation of your Eden account, medical questionnaire, or purchase receipts.
  • Complete the Form: If you believe you qualify, complete the form and submit your documentation to learn if you may qualify to pursue compensation.
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Frequently Asked Questions

You may qualify if you used the company’s product or service during the time period when the issue affecting other consumers occurred, agreed to the company’s terms of service (which include a mandatory arbitration clause), and experienced the same problem affecting the larger group.

To confirm your eligibility, gather proof of use, such as receipts, account statements, or confirmation emails and complete the intake form to work with our attorneys.

Compensation varies based on your individual damages; there’s no flat payout amount. Settlement amounts are awarded based on each person’s specific circumstances, which often leads to higher individual payouts compared to class action lawsuits where a single settlement fund is divided equally among many participants. Once settled, arbitration decisions are legally binding, meaning the company must pay your full settlement amount.

The mass arbitration process starts with intake and evidence gathering, followed by sending a Notice of Dispute to the company. Once the filing deadline passes, claims are officially filed and a Process Arbitrator is appointed to manage administrative matters. The parties then enter a global mediation phase to negotiate settlement within 120 days. If claims don’t settle, select cases move to a bellwether phase where an arbitrator rules on representative test cases. Finally, after settlement or individual awards are made, claimants receive their compensation payouts.

Nothing. In most cases handled by our partner firms, consumers pay $0 out of pocket to start their claim. Your attorneys will cover any filing fees as part of their contingency arrangement, and the company is required to pay the arbitrator’s fees and most administrative costs. For people with legitimate claims, there is virtually no financial risk in joining a mass arbitration.

A mass arbitration typically takes about 8 to 18 months to resolve, which is significantly shorter than a federal court lawsuit that averages 31 months. The timeline includes intake and evidence gathering (30-90 days), notice of dispute (30-60 days), a mandatory global mediation period within 120 days, and potentially a bellwether phase (6-12 months) if the case doesn’t settle earlier.

Mass arbitration involves filing many individual claims against the same company that are coordinated together, with each claim remaining separate and potentially resulting in individual settlements.

Class actions consolidate all claims into a single lawsuit resolved by a court.

Key differences include:

  1. Speed: arbitration is typically faster
  2. Control: Arbitration gives individuals more control over their claim
  3. Privacy: mass arbitration is confidential while class actions are public record.

No, mass arbitration takes place outside of court through a private arbitration process. Most hearings can be held virtually via telephone or videoconference, depending on the claim amount and circumstances.

Once the company settles, individual payments are distributed to claimants based on their specific damages. Rather than dividing one settlement fund equally like a class action, each person receives compensation calculated according to their unique circumstances and the extent of their harm. The settlement is legally binding, meaning the company must pay all awarded amounts. This individualized approach often results in higher payouts per person compared to class action settlements.