Subscribe To Our Newsletter

This field is for validation purposes and should be left unchanged.

EA – Star Wars: Galaxy of Heroes

If you downloaded and played Star Wars: Galaxy of Heroes and spent real money on in-app purchases, you may be eligible to take legal action.
What happened?

Some players allege that Electronic Arts (EA) used misleading and deceptive pricing practices inside Star Wars: Galaxy of Heroes. Some customers claim that EA displayed false reference prices, falsely implied limited availability of in-game items, and misrepresented the popularity of certain purchases to pressure players into spending money.

How We May Help

Class Action U is here to help you understand your rights and get you in touch with a skilled attorney who can guide you through the legal process.

What You Can Do

If you played Star Wars: Galaxy of Heroes and made real-money in-app purchases,take action now by filling out the form linked below to determine whether you may qualify to pursue a legal claim.

Some customers allege that EA used deceptive pricing tactics inside Star Wars: Galaxy of Heroes to mislead players into spending real money on in-game purchases. When buying virtual items or currency in the game, some customers claim that EA displayed inflated or false reference prices, making items appear more valuable or discounted than they actually were. Some customers further allege that EA falsely indicated items were limited in availability or highly popular among other players in order to create a false sense of urgency. The claims allege that these practices were misleading and deceptive under consumer protection laws.

If you meet the following criteria, you may be eligible to participate in the arbitration process and may be eligible to pursue a legal claim:

  1. Age Requirement: You are 18 years of age or older.
  2. Star Wars: Galaxy of Heroes Player: You downloaded, installed, and played Star Wars: Galaxy of Heroes.
  3. Real-Money Purchases Made: You spent real money on in-game purchases while playing Star Wars: Galaxy of Heroes.

If you believe you have been impacted, here’s what you can do:

  • Gather Your Documentation: Collect any receipts, app-store purchase history, email confirmations, or screenshots that show your purchases in Star Wars: Galaxy of Heroes. Helpful records include Apple App Store or Google Play purchase history, email confirmations, and screenshots showing your username, Player ID, or purchase history.
  • Locate Your Account Information: Find your Star Wars: Galaxy of Heroes Unique Player ID and username. To locate your Player ID, launch the game, tap the gear icon (Settings) on the home screen, and your Player ID will appear at the bottom of the screen.
  • Complete the Form: If you believe you qualify, complete the form and submit your documentation to learn if you may be eligible to pursue compensation.
Subscribe To Our Newsletter

New cases and investigations, settlement deadlines, and news straight to your inbox.

This field is for validation purposes and should be left unchanged.
Recent Recoveries Secured By Milberg
$64.5 Million
Settlement
Parris, et al. v. Meta Platforms, Inc.

For 4 million consumers after employing a mass arbitration strategy on behalf of more than 100,000 consumers

$35 Million
Settlement
Boone v. Snap, Inc.

For 3 million consumers after employing a mass arbitration strategy on behalf of more than 10,000 consumers

Frequently Asked Questions

You may qualify if you used the company’s product or service during the time period when the issue affecting other consumers occurred, agreed to the company’s terms of service (which include a mandatory arbitration clause), and experienced the same problem affecting the larger group.

To confirm your eligibility, gather proof of use, such as receipts, account statements, or confirmation emails and complete the intake form to work with our attorneys.

Compensation varies based on your individual damages; there’s no flat payout amount. Settlement amounts are awarded based on each person’s specific circumstances, which often leads to higher individual payouts compared to class action lawsuits where a single settlement fund is divided equally among many participants. Once settled, arbitration decisions are legally binding, meaning the company must pay your full settlement amount.

The mass arbitration process starts with intake and evidence gathering, followed by sending a Notice of Dispute to the company. Once the filing deadline passes, claims are officially filed and a Process Arbitrator is appointed to manage administrative matters. The parties then enter a global mediation phase to negotiate settlement within 120 days. If claims don’t settle, select cases move to a bellwether phase where an arbitrator rules on representative test cases. Finally, after settlement or individual awards are made, claimants receive their compensation payouts.

Nothing. In most cases handled by our partner firms, consumers pay $0 out of pocket to start their claim. Your attorneys will cover any filing fees as part of their contingency arrangement, and the company is required to pay the arbitrator’s fees and most administrative costs. For people with legitimate claims, there is virtually no financial risk in joining a mass arbitration.

A mass arbitration typically takes about 8 to 18 months to resolve, which is significantly shorter than a federal court lawsuit that averages 31 months. The timeline includes intake and evidence gathering (30-90 days), notice of dispute (30-60 days), a mandatory global mediation period within 120 days, and potentially a bellwether phase (6-12 months) if the case doesn’t settle earlier.

Mass arbitration involves filing many individual claims against the same company that are coordinated together, with each claim remaining separate and potentially resulting in individual settlements.

Class actions consolidate all claims into a single lawsuit resolved by a court.

Key differences include:

  1. Speed: arbitration is typically faster
  2. Control: Arbitration gives individuals more control over their claim
  3. Privacy: mass arbitration is confidential while class actions are public record.

No, mass arbitration takes place outside of court through a private arbitration process. Most hearings can be held virtually via telephone or videoconference, depending on the claim amount and circumstances.

Once the company settles, individual payments are distributed to claimants based on their specific damages. Rather than dividing one settlement fund equally like a class action, each person receives compensation calculated according to their unique circumstances and the extent of their harm. The settlement is legally binding, meaning the company must pay all awarded amounts. This individualized approach often results in higher payouts per person compared to class action settlements.