The Town of Wilbraham and the Massachusetts Registry of Motor Vehicles Data Breach

The Town of Wilbraham and the Massachusetts Registry of Motor Vehicles (RMV) recently disclosed that a former Wilbraham employee gained unauthorized access to RMV systems containing customer information. While there is no evidence that Social Security numbers were involved or misused, affected individuals are advised to take protective measures and may be eligible for legal recourse.

Town of Wilbraham RMV Data Breach Investigation

On June 24, 2026, the Town of Wilbraham notified residents of an incident in which a former employee accessed the RMV’s data system without authorization. The exposed data includes personal and vehicle-related information such as names, photos, addresses, driver’s license numbers, license suspension status, vehicle registration details, vehicle ownership history, nonrenewal tickets, interlock ignition device data, and vehicle title/excise tax information (where applicable).

The town emphasized that there is no indication of misuse of the information. However, the notice was issued out of caution, reflecting the seriousness with which Wilbraham and the RMV treat the privacy and security of residents’ personal information. To mitigate potential risk, residents are offered assistance including free replacement driver’s licenses or ID cards with a new state-assigned number, which may also apply to professional licenses if relevant.

The breach demonstrates how insider access to sensitive databases can compromise personal data even without evidence of identity theft. It underscores the importance of monitoring exposed records and taking proactive measures to prevent potential misuse.

When Did This Breach Occur?

The exact date when the unauthorized access occurred is not publicly disclosed. The notification to residents was issued on June 24, 2026. Affected individuals should monitor official communications for updates regarding investigation findings and remedial actions.

What Information Was Breached?

According to the notice, the types of information accessed may include:

• Full name
• Photos
• Address
• Driver’s license number
• License suspension status
• Vehicle registration details
• Vehicle ownership history
• Nonrenewal tickets
• Interlock ignition device information
• Vehicle title status and excise tax status

Social Security numbers were not involved, and no misuse has been reported. The information accessed, however, can still pose risks for identity theft or fraud if combined with other sources of personal information.

What You Can Do

Affected individuals should take the following steps:

1. Request a replacement driver’s license or ID card with a new state-assigned number at no cost by emailing RMV93H@dot.state.ma.us.
2. Monitor your accounts and personal records for unusual activity, including bank, vehicle, and insurance accounts.
3. Place a security freeze on credit reports if concerned about potential identity theft. Instructions are provided for Equifax, Experian, and TransUnion.
4. Keep detailed records of any suspicious activity and correspondence with authorities or financial institutions.
5. File a police report if identity theft occurs or is suspected. Massachusetts residents have the right to obtain police reports related to this incident.

File a Data Breach Lawsuit Against Town of Wilbraham RMV

Individuals affected by the unauthorized access may have legal options to pursue a class action lawsuit. Legal claims could cover time spent responding to the breach, costs to protect identity, and potential risks associated with exposed personal information.

Contact us at Class Action U, where we’ll connect you with a lawyer skilled in class action lawsuits. If you’ve been contacted about this breach, received notice, or discovered you were impacted, fill out our quick, easy, and secure form to sign up. There is no cost to reach out to our legal partner and no obligation after speaking with someone from our team.