Subscribe To Our Newsletter

This field is for validation purposes and should be left unchanged.
Class Action U Logo
Check Your Eligibility

Marcus Bank

If you opened a Marcus savings account or CD through their website on or after July 1, 2024, you may be eligible to pursue compensation.
See If You May Qualify
Facebook X-twitter-square Reddit
What happened?

Some customers allege that Marcus Bank shared their personal financial information with third-party advertisers and analytics companies without their knowledge or proper consent. According to the claims, this data sharing may have violated state and federal financial data privacy laws.

How We May Help

Class Action U is here to help you understand your rights and get you in touch with a skilled attorney who can guide you through the legal process.

What You Can Do

If you opened a Marcus savings account or CD through their website on or after July 1, 2024, take action now by filling out the form linked below to determine whether you may qualify to pursue a legal claim.

Some customers allege that Marcus Bank failed to disclose how their personal financial information would be shared with third-party companies. When opening an online savings account or CD through the Marcus website, some customers claim they were not clearly informed that their financial data would be tracked and shared with third-party advertisers and analytics companies. The claims allege this was misleading and deceptive under consumer protection laws.

If you meet the following criteria, you may be eligible to participate in the arbitration process and may be eligible to pursue a legal claim:

  1. Age Requirement: You are 18 years or older.
  2. Marcus Account Holder: You have or had an account with Marcus Bank (owned by Goldman Sachs).
  3. Account Type & Timing: You opened an Online Savings Account or Certificate of Deposit (CD) through the Marcus website on or after July 1, 2024.
  4. Website Access: You accessed your Marcus account primarily through their website at www.Marcus.com (not exclusively through their mobile app).
  5. No Prior Representation: You have not previously retained another law firm to bring a lawsuit or arbitration against Marcus.

If you believe you have been impacted, here’s what you can do:

  1. Gather Your Documentation: Have ready a screenshot showing the email address associated with your Marcus account, or a screenshot of your web browser history showing a date-stamped visit to www.Marcus.com after July 1, 2024. You can provide this documentation when you complete the form.
  2. Prepare Your Account Information: Have your personal details available, including your first and last name, primary email address, mailing address, and phone number. If you used a different email to open your Marcus account, have that email ready as well.
  3. Complete the Form: If you believe you qualify, complete the form and submit your documentation to learn if you may qualify to pursue compensation.
See If You May Qualify
Subscribe To Our Newsletter

New cases and investigations, settlement deadlines, and news straight to your inbox.

This field is for validation purposes and should be left unchanged.
Recent Recoveries Secured By Milberg
$64.5 Million
Settlement
Parris, et al. v. Meta Platforms, Inc.

For 4 million consumers after employing a mass arbitration strategy on behalf of more than 100,000 consumers

$35 Million
Settlement
Boone v. Snap, Inc.

For 3 million consumers after employing a mass arbitration strategy on behalf of more than 10,000 consumers

Frequently Asked Questions

You may qualify if you used the company’s product or service during the time period when the issue affecting other consumers occurred, agreed to the company’s terms of service (which include a mandatory arbitration clause), and experienced the same problem affecting the larger group.

To confirm your eligibility, gather proof of use, such as receipts, account statements, or confirmation emails and complete the intake form to work with our attorneys.

Compensation varies based on your individual damages; there’s no flat payout amount. Settlement amounts are awarded based on each person’s specific circumstances, which often leads to higher individual payouts compared to class action lawsuits where a single settlement fund is divided equally among many participants. Once settled, arbitration decisions are legally binding, meaning the company must pay your full settlement amount.

The mass arbitration process starts with intake and evidence gathering, followed by sending a Notice of Dispute to the company. Once the filing deadline passes, claims are officially filed and a Process Arbitrator is appointed to manage administrative matters. The parties then enter a global mediation phase to negotiate settlement within 120 days. If claims don’t settle, select cases move to a bellwether phase where an arbitrator rules on representative test cases. Finally, after settlement or individual awards are made, claimants receive their compensation payouts.

Nothing. In most cases handled by our partner firms, consumers pay $0 out of pocket to start their claim. Your attorneys will cover any filing fees as part of their contingency arrangement, and the company is required to pay the arbitrator’s fees and most administrative costs. For people with legitimate claims, there is virtually no financial risk in joining a mass arbitration.

A mass arbitration typically takes about 8 to 18 months to resolve, which is significantly shorter than a federal court lawsuit that averages 31 months. The timeline includes intake and evidence gathering (30-90 days), notice of dispute (30-60 days), a mandatory global mediation period within 120 days, and potentially a bellwether phase (6-12 months) if the case doesn’t settle earlier.

Mass arbitration involves filing many individual claims against the same company that are coordinated together, with each claim remaining separate and potentially resulting in individual settlements.

Class actions consolidate all claims into a single lawsuit resolved by a court.

Key differences include:

  1. Speed: arbitration is typically faster
  2. Control: Arbitration gives individuals more control over their claim
  3. Privacy: mass arbitration is confidential while class actions are public record.

No, mass arbitration takes place outside of court through a private arbitration process. Most hearings can be held virtually via telephone or videoconference, depending on the claim amount and circumstances.

Once the company settles, individual payments are distributed to claimants based on their specific damages. Rather than dividing one settlement fund equally like a class action, each person receives compensation calculated according to their unique circumstances and the extent of their harm. The settlement is legally binding, meaning the company must pay all awarded amounts. This individualized approach often results in higher payouts per person compared to class action settlements.