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Manager on Call Data Breach

Manager on Call disclosed a phishing-related data breach involving unauthorized disclosure of 2025 W-2 documents. The breach affected four New Hampshire residents and exposed names, addresses, wages, and Social Security numbers.

Manager on Call
Date of Breach: May 28, 2026
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Who was affected:

Clients of Manager on Call

Impacted Data:

Full name

Mailing address

Home address

2025 wages

Social Security number

Manager on Call, LLC disclosed a data security incident after a phishing scam caused employee W-2 documents to be emailed to an unauthorized third party. The breach impacted four New Hampshire residents and exposed sensitive tax and identity information.

Manager on Call’s Data Breach Investigation

Manager on Call, LLC recently reported a corporate data security incident involving a business email compromise and phishing scam. According to the company’s disclosure, the incident occurred on May 28, 2026, when an unauthorized third party spoofed the email identity of CEO Cristina Heta.

The attacker allegedly sent an urgent request to company staff seeking employee 2025 W-2 documents. Believing the request was legitimate, an administrative staff member emailed the requested files, resulting in the unauthorized disclosure of sensitive employee information.

Manager on Call stated that the impacted individuals were employees of its client companies. The company reported that four New Hampshire residents were affected by the incident.

The exposed W-2 documents contained highly sensitive information, including full names, mailing addresses, 2025 wages, and Social Security numbers. This type of information can create serious risks because W-2 data may be used for identity theft, tax fraud, fraudulent employment filings, or other financial crimes.

Manager on Call described the incident as an isolated email social engineering event and stated that its internal mail servers and client databases remained secure. After discovering the incident, the company engaged its IT department to deploy permanent server-level security blocks designed to prevent this type of deception in the future.

The company also reported the incident to the FBI’s Internet Crime Complaint Center and notified the IRS Data Loss Division to help mitigate fraudulent tax filing risks. Manager on Call further stated that it contracted with Experian to provide affected individuals with credit monitoring, identity theft insurance, and identity restoration services at no cost.

Although this breach reportedly affected a small number of individuals, the sensitivity of the exposed information makes it significant. Consumers whose W-2 information is compromised may need to monitor tax filings, credit reports, and financial accounts carefully.

When Did This Breach Occur?

The breach occurred on May 28, 2026.

Manager on Call discovered the incident the same day, after learning that an unauthorized third party had spoofed the CEO’s email identity and caused W-2 documents to be emailed outside the company’s secure transfer process.

What Information Was Breached?

The compromised W-2 documents contained:

  • Full name
  • Mailing address
  • Home address
  • 2025 wages
  • Social Security number

What You Can Do

If you received notice from Manager on Call, consider taking these steps:

  • Enroll in the complimentary Experian credit monitoring and identity restoration services.
  • Review your credit reports for unauthorized accounts or inquiries.
  • Monitor financial accounts for suspicious activity.
  • Watch for signs of tax fraud involving your Social Security number.
  • Consider requesting an IRS Identity Protection PIN.
  • Place a fraud alert or credit freeze with the major credit bureaus.
  • Save all notices, emails, and records related to the incident.

Because W-2 information includes both income and Social Security data, affected individuals should remain especially alert during tax season.

File a Data Breach Lawsuit Against Manager on Call

If you received a data breach notification from Manager on Call, you may have legal rights. Employers and service providers that handle sensitive employee tax documents are expected to protect that information from unauthorized disclosure.

A data breach lawsuit may seek compensation for loss of privacy, time spent responding to the breach, out-of-pocket expenses, tax fraud risks, credit monitoring needs, and identity theft concerns.

Contact us at Class Action U, where we’ll connect you with a lawyer skilled in class action lawsuits. If you’ve been contacted about this breach, received notice, or discovered you were impacted, fill out our quick, easy, and secure form to sign up. There is no cost to reach out to our legal partner and no obligation after speaking with someone from our team.

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Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.