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Mass arbitration occurs when thousands of individuals bring similar legal claims against the same company simultaneously to seek individual compensation. It is an effective way to hold large corporations accountable when they violate consumer or worker rights. Learn more on our FAQ page.
Mass arbitration is a powerful legal mechanism used to hold large corporations accountable when they cause similar harm to thousands of individuals simultaneously. Unlike a class-action lawsuit,where one person represents an entire group in a single court case,mass arbitration involves thousands of individual claims filed against the same company at once. This usually happens because many companies include “arbitration clauses” in their terms of service, which prevent consumers and employees from suing them in a traditional courtroom.
In this process, each claimant has their own individual case, which is decided by a neutral third-party arbitrator rather than a judge or jury. This shift from one giant lawsuit to thousands of individual ones creates significant leverage for consumers. Because corporations are often required to pay the administrative and filing fees for every single case, the costs for them to fight thousands of claims can become astronomical. This often incentivizes companies to settle fair claims quickly and provide meaningful compensation to each person involved. For the individual, mass arbitration offers a faster, more personal path to justice without the out-of-pocket costs typically associated with high-level litigation.
Browse our active investigations to find the case that matches your experience.
Submit your claim and evidence online in under five minutes. It’s free to start.
Your verified claim is matched with a law firm that handles all legal work and representation.
Qualification is the first step in seeking justice. If you don’t meet these criteria, the process cannot move forward.
You generally qualify if you used a specific service or purchased a product during a documented period of corporate misconduct. This often includes being subject to hidden fees, deceptive marketing, or breach of contract.
Current or former employees may qualify if they experienced systemic issues such as unpaid overtime, misclassification, or workplace discrimination. Your employment contract must contain a mandatory arbitration clause.
Identifying corporate misconduct shouldn’t be an overwhelming task. We simplify the journey by monitoring nationwide filings and consumer complaints to curate only the strongest, high-impact claims.
Our platform removes the guesswork by matching you with cases where you have a high likelihood of eligibility based on your history. By focusing on verified claims, we build a stronger foundation that corporations cannot ignore, ensuring you don’t waste time on cases that don’t fit your profile.
Mass arbitration is more efficient than a class-action lawsuit, but it remains a structured process. After you submit your claim, legal counsel and the corporation enter a period of data verification and negotiation. While this stage may seem quiet, it is a period of intense activity where the groundwork for your compensation is established.
Transparency is our priority during this waiting period. We provide regular status updates at every major milestone so you are never left in the dark. You will be notified the moment your claim is verified, assigned to a law firm, or enters formal negotiations. Our goal is a low-friction experience where you stay informed while we and our partners handle the legal complexities.
Taking on a Fortune 500 company is daunting, but Class Action U levels the playing field. We partner with elite litigation firms—Milberg PLLC and Kopelowitz Ostrow P.A. (KO Lawyers)—who specialize in mass actions and consumer advocacy. These firms provide the national reach and financial backing necessary to manage thousands of individual arbitrations simultaneously.
Our partners operate on a contingency basis, meaning they take on all financial risk. They cover all filing fees and administrative costs; you will never pay out-of-pocket, and if the case is unsuccessful, you owe nothing. This ensures everyday consumers have access to the same caliber of representation as the corporations they are holding accountable.
Filing a mass arbitration through Class Action U is entirely free for the consumer. Our partner law firms work on a contingency basis, meaning they cover all upfront filing fees and administrative costs.
While mass arbitration is faster than a traditional lawsuit, it is still a structured legal process that can take several months to a year or more. We provide regular updates at every major milestone so you are never left wondering about the status of your claim.
You can still file a claim even if you no longer have your account or receipts. Our partner law firms often use alternative methods, such as digital footprints or corporate records, to verify your history with a company. As long as you can provide basic details about your prior usage, we can work to establish your eligibility.
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