Altrua HealthShare Agrees to $1.1 Million TCPA Robocall Settlement: How to Claim Up to $700

Altrua HealthShare and Crown Administrators have agreed to establish a $1.1 million class action settlement to resolve allegations that they placed unauthorized prerecorded phone calls to consumers’ mobile devices without proper consent.

The lawsuit alleges that Crown Administrators made automated telemarketing calls on behalf of health-sharing non-profit Altrua Ministries using artificial intelligence calling software. Under the court-approved settlement agreement, eligible individuals who received these prerecorded robocalls can file a claim to receive a cash payout estimated at up to $700. If you answered one of these calls, you must submit a claim form before the strict deadline of October 20, 2026, to claim your payment.

At ClassActionU.org, our mission is to empower everyday people and hold corporations accountable when they intrude on private mobile lines with unlawful telemarketing practices. Below is a breakdown of the lawsuit, who qualifies for compensation, and how you can submit your claim before time runs out.

What Prompted the Altrua HealthShare Robocall Lawsuit?

The legal dispute centers on a federal class action lawsuit titled Finley v. Altrua Ministries d/b/a Altrua HealthShare, et al. (Case No. 1:25-cv-03653), filed in the U.S. District Court for the Northern District of Illinois. The lead plaintiff alleged that Crown Administrators conducted an aggressive outbound calling campaign to promote Altrua HealthShare products using interactive automated technology.

According to court filings, the telemarketing calls utilized AIRudder software—an artificial intelligence calling platform designed to deliver prerecorded or synthetic voice messages. Plaintiffs asserted that these automated calls were directed to consumers’ personal mobile numbers without obtaining prior express written consent, directly disrupting everyday individuals with uninvited solicitations.

Altrua Ministries and Crown Administrators deny all allegations of legal wrongdoing and maintain that their communication practices complied with applicable regulations. However, to avoid the mounting costs, delays, and unpredictability of trial, both companies agreed to fund the $1.1 million non-reversionary settlement to compensate affected consumers.

Understanding Your Rights Under the Telephone Consumer Protection Act

The federal Telephone Consumer Protection Act (TCPA) was enacted by Congress to safeguard consumers from intrusive, unwanted telemarketing calls, text messages, and automated robocalls.

Under the TCPA, telemarketers and commercial organizations are strictly prohibited from using artificial voice technology, prerecorded messages, or automated dialing equipment to contact cellular telephone lines unless they have secured explicit prior written permission from the recipient. If a company fails to maintain an auditable consent record before initiating automated voice calls, consumers may seek statutory damages ranging from $500 to $1,500 per unlawful call.

As artificial intelligence and automated speech software become more prevalent in corporate outreach, class action enforcement remains a crucial shield protecting everyday people from unwanted digital intrusions.

Who Is Eligible to Receive Settlement Compensation?

You may be eligible to submit a claim and receive financial compensation if you meet the following court criteria:

• You reside in the United States or its territories; and

• You received a prerecorded telephone call placed by Crown Administrators on behalf of Altrua HealthShare (Altrua Ministries); and

• The call occurred between December 2, 2024, and December 11, 2024.

Eligibility will be verified against the call records maintained by the defendants. You do not need to submit phone bills or call logs to participate.

Cash Payout Amounts and Settlement Fund Details

The total $1.1 million settlement fund will cover individual consumer payments, court-approved legal fees, administration expenses, and service awards for class representatives:

• Cash Payouts Up to $700: Class members who complete and submit a valid claim form may receive a cash payment estimated up to $700.

• Pro-Rata Adjustments: The available net settlement fund—remaining after deductions for administrative expenses, service awards (capped at $5,000), and attorneys’ fees (capped at $366,666.67)—will be divided equally among all valid claimants on a pro-rata basis.

• Paper Check Disbursement: Approved settlement payments will be issued directly via traditional physical paper checks mailed to the address provided on your claim form.

Important Dates and Court Deadlines

If you are an affected class member, it is critical to keep track of key statutory cutoffs set by the court:

How to Submit Your Settlement Claim

Submitting a claim requires no upfront costs and only takes a few minutes. Follow these simple steps to ensure your claim is logged properly:

1. Locate Your Class Member ID: If you received an official notice by mail or email from the settlement administrator, look for your unique Class Member ID. (This ID is required for online form verification.)

2. Submit Online: Visit the official, court-approved settlement portal at altruacrowntcpasettlement.com and enter your Class Member ID and contact information to complete the form.

3. Submit by Mail: Alternatively, you can download and print a PDF claim form from the official website, fill out the required contact details, and mail it directly to:

   Finley v. Altrua Ministries, et al.

   c/o Kroll Settlement Administration LLC

   P.O. Box 225391

   New York, NY 10150-5391

   Mailed forms must be postmarked no later than October 20, 2026.

Payments will be distributed to valid claimants following the October 22, 2026 final approval hearing, once the court grants final approval and any potential legal appeals are fully resolved.