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Check Your Eligibility

Charles River Insurance Brokerage Data Breach

Charles River Insurance Brokerage, Inc. reported a data breach that occurred between September 19, 2025 and November 20, 2025. The breach exposed names, Social Security numbers, bank account details, and insurance policy information. CRIB is offering 12 months of credit monitoring and identity theft restoration services through Kroll to those impacted.

Check Your Eligibility
Charles River Insurance Brokerage
Date of Breach: September 19, 2025
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Who was affected:

Clients of Charles River Insurance Brokerage

Impacted Data:

First and last names

Addresses

Dates of birth

Social Security numbers

Bank account and routing numbers

Insurance policy details

Check Your Eligibility

Charles River Insurance Brokerage, Inc. (CRIB), a property and casualty insurance agency located in Framingham, Massachusetts, has recently reported a data breach involving unauthorized access to sensitive personal information. The breach occurred between September 19, 2025 and November 20, 2025, and affected individuals, including 5 New Hampshire residents. Although no evidence of fraud or identity theft has been reported, CRIB is offering complimentary credit monitoring and identity theft restoration services to those impacted.

Charles River Insurance Brokerage’s Data Breach Investigation

On September 19, 2025, CRIB detected suspicious activity within its IT systems. Upon discovery of the breach, the company immediately disconnected the affected systems and engaged a third-party cybersecurity firm to assist with securing the environment and conducting a forensic investigation. The investigation concluded on November 20, 2025, confirming unauthorized access to CRIB’s network.

The company reviewed the potentially compromised information, identifying individuals who may have been affected by the breach. The compromised data included names, Social Security numbers, dates of birth, bank account and routing numbers, and insurance policy details. CRIB began notifying affected individuals by mail on a rolling basis, and notifications were finalized for 197 individuals, with 5 New Hampshire residents identified as potentially impacted.

When Did This Breach Occur?

The breach occurred between September 19, 2025 and November 20, 2025. The notification to affected individuals began on April 27, 2026.

What Information Was Breached?

The potentially exposed information includes:

  • First and last names
  • Addresses
  • Dates of birth
  • Social Security numbers
  • Bank account and routing numbers
  • Insurance policy details

This personal and financial information was accessed by unauthorized parties, but there is no evidence of misuse at this time.

What You Can Do

If you were affected by this breach, here are the steps you should take to protect your personal information:

  1. Enroll in the offered credit monitoring and identity theft restoration services provided by CRIB through Kroll. These services are available for 12 months at no cost to you. Follow the instructions in your notification letter to enroll.
  2. Place a fraud alert or security freeze on your credit file to prevent unauthorized access. A fraud alert will require businesses to verify your identity before extending credit, while a credit freeze restricts access to your credit report entirely.
  3. Monitor your financial accounts and credit reports for any unusual or suspicious activity. You are entitled to one free credit report annually from each of the three major credit bureaus at www.annualcreditreport.com.
  4. Report any suspicious activity to your financial institution immediately. If you suspect identity theft, you should contact the Federal Trade Commission (FTC) and your state Attorney General.
  5. Stay vigilant: Keep an eye on your accounts and regularly check for fraudulent activity. The steps provided in the notification letter will help you stay protected.

File a Data Breach Lawsuit Against Charles River Insurance Brokerage, Inc.

If you were notified about this data breach by Charles River Insurance Brokerage, Inc., you may be entitled to file a lawsuit and seek compensation for damages caused by the exposure of your personal information. CRIB is offering 12 months of credit monitoring and identity restoration services, but many individuals may still be eligible for additional compensation through a class action lawsuit.

Class Action U is here to connect you with attorneys specializing in data breach class actions. If you’ve been affected by this breach, contact us for a free consultation to explore your legal options. Simply fill out our quick, easy, and secure form to get in touch with a qualified attorney today. There is no cost to reach out, and you are under no obligation to take further action after speaking with someone from our team.

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Frequently Asked Questions

A data breach occurs when sensitive, confidential, or protected information is accessed, stolen, or disclosed without authorization. Data breaches often occur through phishing emails, malware, weak passwords, insider threats, or unsecured databases. Indicators of a data breach can include unexpected password resets, suspicious account activity, unauthorized transactions, or notifications from companies about compromised information.If you suspect your data has been compromised, you must take measures and act quickly. Change passwords, enable two-factor authentication, review your financial accounts for unusual activity and consider freezing your credit.

Once stolen, your personal information may be sold on the dark web or used for identity theft and financial fraud. In some cases, hackers use the data to extort companies or launch further attacks. Victims often face long-term risks, including damage to credit and privacy.

If you receive a data breach notification, don’t ignore it. Immediately change passwords for the affected account and any others that share credentials. Enroll in any free credit monitoring services offered and monitor financial statements closely.

To pursue a data breach claim, you’ll need documentation showing your information was compromised and proof of resulting harm, such as fraudulent charges, credit score damage, or identity theft reports. Notification letters, financial records, and communication with the breached company can help support your claim.

Yes. If a company fails to protect consumer data or delays notifying victims, it may be held liable under state and federal privacy laws. Many victims join class action lawsuits to recover financial losses and hold negligent organizations accountable.

Data breach settlements vary widely depending on the size of the breach, type of data compromised, and damages suffered by victims. Payouts may include cash compensation, identity theft protection, or reimbursement for losses. Many settlements range from a few hundred to several thousand dollars per person. A skilled data breach lawyer can guide victims through the complex legal process, ensuring their rights are protected. If you’ve received a data breach notification or believe your personal data was exposed, you may be eligible for compensation. Contact Class Action U to learn more about how to join a data breach lawsuit and understand the process of filing.