CACC allegedly failed to clearly disclose certain processing fees tied to online or debit card payments made through its payment portal. As a result, some borrowers may have unknowingly paid extra charges.These unexpected fees may have increased the overall cost of loans and caused financial harm to consumers.
If you meet the following criteria, you may be eligible to participate in the arbitration process and may be eligible to pursue a legal claim:
- You are 18 years or older
- You currently have or had an auto loan with Credit Acceptance Corporation within the past year
- You made at least one payment through CACC’s online payment portal within the past year
- You were charged or believe you may have been charged a processing or payment fee
- You have records or proof of your loan, account, or payments
If you believe you have been impacted, here’s what you can do:
- Submit Documentation: Provide your loan agreement, proof of your CACC account, and payment confirmations
- Complete the Form: Fill out the form to see if you qualify