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Check Your Eligibility

Sony Smart TV

If you purchased a Sony BRAVIA Smart TV since 2022 and noticed data collection features in the settings, you may be eligible to take legal action.
See If You May Qualify
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What happened?

Some customers allege Sony’s privacy disclosures regarding ACR technology are misleading, failing to clearly explain how viewing data is collected and used.

How We May Help

Class Action U is here to help you understand your rights and get you in touch with a skilled attorney who may guide you through the legal process.

What You Can Do

If you purchased an affected Sony BRAVIA Smart TV since 2022 and noticed data collection features in the settings,  take action now by filling out the form linked below to determine whether you may qualify to pursue a legal claim.

Some customers allege that Sony failed to provide clear and transparent disclosures about how it collects and uses their viewing data through ACR technology embedded in BRAVIA Smart TVs. When setting up or using a Sony BRAVIA Smart TV, some customers claim they encountered references to “Samba Interactive TV,” “Interactive TV,” or similar features without understanding the full scope of data collection occurring in the background. The claims allege that Sony’s privacy notices misrepresented the roles and activities of third-party data providers acting on its behalf, and that this conduct was misleading and deceptive under consumer protection laws.

If you believe you qualify, complete the form to learn whether you may be eligible to pursue a claim.

  1. Age Requirement: You are 18 years or older.
  2. A Sony BRAVIA Smart TV Owner
  3. Date of Purchase: You purchased a Sony BRAVIA Smart TV model released in 2013 or later on or after January 1, 2022.
  4. Awareness of Data Collection Features: During setup or in the TV’s settings, you saw language referring to “Samba Interactive TV,” “Interactive TV,” “Interactive TV Settings,” or similar terms indicating data collection or viewing analytics features.
  5. Supporting Documentation: You have at least one of the following: a receipt or order confirmation, a photo of the TV label or box, screenshots of the settings or features, or other proof of your ownership and use of the Sony BRAVIA Smart TV.

If you believe you have been impacted, here’s what you can do:

  • Gather Your Documentation: Collect any documents, photos, or screenshots that show your Sony BRAVIA Smart TV, your purchase, and the data collection features you encountered. This may include receipts, order confirmations, photos of the TV model number or serial number, photos of the label on the box, or screenshots of the settings showing “Samba Interactive TV” or similar features.
  • Prepare Your Information: Have your contact details ready, including your name, email address, phone number, and mailing address. If available, note your TV’s model number and serial number.
  • Complete the Form: If you believe you qualify, complete the form and submit your documentation to learn if you may be eligible to pursue compensation.
See If You May Qualify
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Frequently Asked Questions

You may qualify if you used the company’s product or service during the time period when the issue affecting other consumers occurred, agreed to the company’s terms of service (which include a mandatory arbitration clause), and experienced the same problem affecting the larger group.

To confirm your eligibility, gather proof of use, such as receipts, account statements, or confirmation emails and complete the intake form to work with our attorneys.

Compensation varies based on your individual damages; there’s no flat payout amount. Settlement amounts are awarded based on each person’s specific circumstances, which often leads to higher individual payouts compared to class action lawsuits where a single settlement fund is divided equally among many participants. Once settled, arbitration decisions are legally binding, meaning the company must pay your full settlement amount.

The mass arbitration process starts with intake and evidence gathering, followed by sending a Notice of Dispute to the company. Once the filing deadline passes, claims are officially filed and a Process Arbitrator is appointed to manage administrative matters. The parties then enter a global mediation phase to negotiate settlement within 120 days. If claims don’t settle, select cases move to a bellwether phase where an arbitrator rules on representative test cases. Finally, after settlement or individual awards are made, claimants receive their compensation payouts.

Nothing. In most cases handled by our partner firms, consumers pay $0 out of pocket to start their claim. Your attorneys will cover any filing fees as part of their contingency arrangement, and the company is required to pay the arbitrator’s fees and most administrative costs. For people with legitimate claims, there is virtually no financial risk in joining a mass arbitration.

A mass arbitration typically takes about 8 to 18 months to resolve, which is significantly shorter than a federal court lawsuit that averages 31 months. The timeline includes intake and evidence gathering (30-90 days), notice of dispute (30-60 days), a mandatory global mediation period within 120 days, and potentially a bellwether phase (6-12 months) if the case doesn’t settle earlier.

Mass arbitration involves filing many individual claims against the same company that are coordinated together, with each claim remaining separate and potentially resulting in individual settlements.

Class actions consolidate all claims into a single lawsuit resolved by a court.

Key differences include:

  1. Speed: arbitration is typically faster
  2. Control: Arbitration gives individuals more control over their claim
  3. Privacy: mass arbitration is confidential while class actions are public record.

No, mass arbitration takes place outside of court through a private arbitration process. Most hearings can be held virtually via telephone or videoconference, depending on the claim amount and circumstances.

Once the company settles, individual payments are distributed to claimants based on their specific damages. Rather than dividing one settlement fund equally like a class action, each person receives compensation calculated according to their unique circumstances and the extent of their harm. The settlement is legally binding, meaning the company must pay all awarded amounts. This individualized approach often results in higher payouts per person compared to class action settlements.