Verizon allegedly failed to obtain written consent for the collection of sensitive biometric data, which may be a direct violation of Illinois’ BIPA. The company allegedly failed to do the following: inform users that their biometric identifiers were being collected, provide a retention schedule for the data, and obtain written consent from users for the collection and use of their biometric information.
If you meet the following criteria, you may be eligible to pursue a legal claim for statutory damages, penalties, and other remedies under BIPA:
- You are 18 years or older.
- You are an Illinois resident.
- You have a Verizon Wireless account.
- You enrolled in Verizon’s Voice ID program.
- You called Verizon Wireless Customer Service between 2021 and September 2024 while residing in Illinois.
- You have records or proof of your enrollment in the Voice ID program and Verizon’s data collection practices.
If you believe you have been impacted, here’s what you can do:
- Submit Documentation: Provide proof of your Verizon Wireless account, enrollment in the Voice ID program, and any relevant billing or account records.
- Complete the Form: Fill out the form to see if you may qualify.