Some customers allege that Ace Hardware’s promotional emails were misleading and deceptive. When Ace sent emails stating that sales or discounts were ending, expiring, available for a limited time, or in their final hours, some customers claim they relied on those subject lines to make purchasing decisions. However, the claims allege that Ace later extended the same or materially similar promotions or made them appear to remain available after the stated deadline.
If you believe you qualify, complete the form to learn whether you may be eligible to pursue a claim.
- Age Requirement: You are 18 years or older.
- Ace Hardware Customer: You personally received misleading promotional emails from Ace Hardware.
- State Residency: You were a resident of North Dakota, Kansas, Washington DC, Washington, Maryland, or Indiana when you received the emails.
- Email Timing: You received emails with qualifying subject lines (suggesting the promotion was ending, expiring, limited time, or final hours) within the past 3 years.
- Email Identification: You can identify the email address that received the messages.
- No Prior Settlement: You have not previously released or fully resolved the same claim.
- No Other Representation: You are not already represented by another attorney concerning the same claims or emails.
If you believe you have been impacted, here’s what you can do:
- Gather Your Information: Collect the promotional emails you received from Ace Hardware, including screenshots or copies showing the subject lines and content. If possible, gather any receipts, order confirmations, or other records showing your purchases during the promotional periods.
- Recall Your Experience: Have ready the email address that received the Ace Hardware promotional messages, your state of residence when you received them, and the approximate dates the emails arrived.
- Complete the Form; If you believe you qualify, complete the form and submit your information to learn if you may qualify to pursue compensation.